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What Homeowners Have to Say About Lennar

Lennar has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.9 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar’s 3243 homeowner reviews to learn why they are the right team to build your new home.

3.9 out of 5 stars
in all areas

star-rating

3243 Reviews - 1087 Communities

5 ★(1482)

4 ★(627)

3 ★(500)

2 ★(297)

1 ★(337)

Quality 3.7

Trustworthiness 3.8

Value 4

Responsiveness 3.8

star-rating Lennar - Next Gen Homes are Amazing

Quality star-rating 0

Trustworthiness star-rating 0

Value star-rating 0

Responsiveness star-rating 0

  • Jose T.
  • Haines City, FL
  • April 13, 2021

Next Gen Homes are Amazing

star-rating Lennar - Love my townhouse.

Quality star-rating 0

Trustworthiness star-rating 0

Value star-rating 0

Responsiveness star-rating 0

  • Maria C.
  • New Port Richey, FL
  • April 11, 2021

Love my townhouse. However I am almost 2 weeks moved in and my sons room and his bathroom have no power. Had to send in a request and it could be weeks before someone comes to fix it.

star-rating Excellent Customer Service

Quality star-rating 0

Trustworthiness star-rating 0

Value star-rating 0

Responsiveness star-rating 0

  • Lawrence W.
  • Hillsboro, OR
  • April 09, 2021

Everyone was helpful which was great because this is my first home.

star-rating Lennar - Lennar made our home buying experience easy.

Quality star-rating 0

Trustworthiness star-rating 0

Value star-rating 0

Responsiveness star-rating 0

  • John F.
  • Oceanside, CA
  • April 08, 2021

Lennar made our home buying experience easy. They stood by us every step of the way. Their sales reps, mortgage people and interior design people were knowledgeable and pleasant throughout.They took particular attention with us since our home buying was done remotely, I would happily recommend Lennar if you are looking for a new home. ... More

star-rating Sales Person

Quality star-rating 0

Trustworthiness star-rating 0

Value star-rating 0

Responsiveness star-rating 0

  • Wilfredo V.
  • Saint Johns, FL
  • April 08, 2021

Care about customer concerns.

star-rating ALL Appliances included

Quality star-rating 0

Trustworthiness star-rating 0

Value star-rating 0

Responsiveness star-rating 0

  • Jasmine R.
  • North Las Vegas, NV
  • April 08, 2021

The build is nice. Just little things here in there.

star-rating Great people, tough market

Quality star-rating 0

Trustworthiness star-rating 0

Value star-rating 0

Responsiveness star-rating 0

  • Joseph G.
  • Covington, WA
  • April 08, 2021

I had a great home buying experience, the process was so smooth and seamless. the Construction Supervisor Brett is an awesome person, always present and ready to help. even after moving in he is always near by monitoring the other home builds and always ready to answer questions and help when asked. I am happy with the quality of work in our home as well, i have not had anything stand out yet. the Tough market was a bit of a negative factor, we had been first on the list for the desired Lot for almost 4 months but when the time came we had to sign a contingent offer, which allowed Lennar to bump us if some one came with out the contingency. So we felt pressured to risk the deposit and remove the contingency. In the end we are very please with the process, the home, and the staff. Thank you Lennar Maple Hills Team ... More

star-rating Lennar - Overall process was great.

Quality star-rating 0

Trustworthiness star-rating 0

Value star-rating 0

Responsiveness star-rating 0

  • Anonymous
  • Lutz, FL
  • April 08, 2021

Overall process was great. There some hiccups towards closing with Lennar's lender, stuff that could have been avoided if the documents we provided were processed earlier, instead of the week before closing.

star-rating Easy to work and buy

Quality star-rating 0

Trustworthiness star-rating 0

Value star-rating 0

Responsiveness star-rating 0

  • Suman T.
  • Commerce City, CO
  • April 08, 2021

Lenar homes are awsome..it is easy to work with them including sales,loans and other stuff. I like to recommend them please make complete the backyard,fence and all other necessary in home like blinds...and include that amount in loan...

star-rating Quick responses to any issues needing correction.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • John E.
  • Estero, FL
  • December 01, 2020

The mortgage company was not smooth. Our representative left in the middle of it and no one notified us of this for awhile. It wasn’t made easy to understand what was going one.

star-rating Excellent

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Robert S.
  • Vero Beach, FL
  • March 17, 2020

I found Lennar to be excellent builder very easy to deal with. I am proud to say they are my Builder, and that I own a Lennar home.

star-rating Lennar - Sales rep was nice but not very knowledgeable

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • San Antonio, TX
  • March 31, 2021

Sales rep was nice but not very knowledgeable

star-rating The fast response when there's a problem.

Quality star-rating 5

Trustworthiness star-rating 3

Value star-rating 5

Responsiveness star-rating 5

  • Allen B.
  • Santa Clarita, CA
  • April 07, 2021

We love the home just there was poor communication.

star-rating Lennar - Lot of lack of communication, answer or updates from sales.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Giuliana B.
  • Menifee, CA
  • October 07, 2020

Lot of lack of communication, answer or updates from sales. Also I have been complaining that might have some issue with the electric installation in the house and it has been kind of ignored . Some specific issues were taken care after 3 or 4 claims but still the breaker keeps going off. It’s not normal that a new house have the breaker off so often. Wish some one could come and inspect in general if everything is ok. ... More

star-rating Lennar - best post closing service request follow up in the home building

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Waxhaw, NC
  • July 16, 2019

best post closing service request follow up in the home building industry

star-rating Cheep quality cabinets

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Kevin T.
  • Hutto, TX
  • June 27, 2019

1. The kitchen and bath cabinets are low grade quality. 2. The kitchen and baths grout was not sealed. "Sealer should be mixed with grout when installed." - This Old House. 3. Exterminator quote: "Sill boards not calked - lets in lots of bugs." "Too many weep holes, not a state or local requirement." ... More

Lennar responded:
Hi Kevin, thank you for the comments about these items in your home. We're sorry for any difficulties you've had. Please send a message to us at corporatecustomercare@lennar.com, so we can follow-up for you. – Lennar Customer Care ... More

star-rating Everything was included

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Clifford O.
  • Las Vegas, NV
  • April 27, 2021

We are happy with all the appliances and electronics. The home was built on time and up to quality standards.

star-rating sales person did not follow through

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Lucinda G.
  • Avon, IN
  • March 17, 2020

Our House title was to be titled to our Trust. The information was given to the Lennar Salesperson. We learned after our closing, that our house deed was not titled to our Trust. We were told that the Salesperson left his position, abruptly, and left unfinished business. This caused considerable inconvenience and expense on our part. ... More

star-rating Cheap contractors

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Douglas K.
  • Spring, TX
  • November 05, 2019

For the most part was happy, my upgraded tile floor still looks very poorly done. Problem was not addressed properly and lennar refused to fix it properly

Lennar responded:
Hi Douglas, thank you for taking the time to share your experience. If you could please send us an email at corporatecustomercare@lennar.com with your homesite and contact information we will follow up with the management team. - Lennar Customer Care ... More

star-rating Lennar - Prices are good overall great service

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Bartow, FL
  • May 05, 2021

Prices are good overall great service

star-rating Lennar - The house itself is very well made with lots of technology.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Thien T.
  • Richmond, TX
  • April 07, 2021

The house itself is very well made with lots of technology. The overall buying experience was not terrible, just stay away from getting loan with lennar.

star-rating Junior is 100 percent the man!

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Ian N.
  • Escondido, CA
  • April 01, 2021

Junior has been the best thing about our experience with Lennar. Always helpful, available and prompt. Give that man a raise!!!

star-rating Customer service

Quality star-rating 2

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Isaiah S.
  • Wimauma, FL
  • December 01, 2020

Good customer service. Home looks nice and modern. Quality of materials, paint, etc. could improve.

star-rating Nice house plan and neighborhood, lots of fixes

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 5

  • Alan K.
  • Buford, GA
  • May 06, 2020

For the money you might expect better build quality. Switch plates that are not level, drawers that don't close right, stair rail supports that are not parallel, paint that is so thin you can see through it, concrete that is already cracked at move in, light fixtures not flush and falling out of the ceiling, support legs on the kitchen bar that wobble and don't support, windows that don't stay open, is that really a fireplace hearth, visible drywall joints, etc. Makes me wonder what's behind, or not behind the walls. They have been good to follow up, but it did take 2 months to get our second garage door opener. Again, nice house, good follow up, but quality and finish work is not worth the $ spent. Paint work is the weakest point. Wonder how long the exterior will look good. Lennar kept bugging me for a review...well, here it is. ... More

star-rating Feedback

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 5

  • Robert G.
  • Holly Springs, NC
  • March 26, 2020

Mark and Travis were very quick to respond to all of follow up request on work that needed to be completed. The final condition of the home when we moved in was not up to what a home in this price range should have been. Lots of items that were agreed upon during the final walk through were not completed. Carrie in the sales department was great also! ... More

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