Lennar has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.8 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar’s 3091 homeowner reviews to learn why they are the right team to build your new home.
3.8 out of 5 stars
in all areas
3091 Reviews - 1075 Communities
star-rating Lennar is just OK
We did not have any real issues with the purchase of our lennar home. We did get to monitor the entire construction from vacant lot to a finished home. The workmanship is not very good and time over quality is their MO. We have had minor issues after moving in and Lennar took care of them
star-rating Extremely easy and pleasant to buy from
Going through the initial process to finally closing was super easy and all my questions were answered so I wasn't confused on anything. House is wonderful and other than a few issues that took multiple times to fix from final closing I would recommend Lennar for others looking to buy.
Trust worthy and good experience.
star-rating Love our new house but find a new problem every week. Lennar fixes them all, but very annoying.
We LOVE our new house. Let me start with that. No regrets on buying it. There is a glaring downside though. Every week something else is wrong with the electrical mostly, or occasionally something else. Still would buy again, but they really need to get better at pre move in inspections, and hire competent electricians.
star-rating Lennar - Be careful what is offered and what price is being charged Carefully.
Be careful what is offered and what price is being charged Carefully.
star-rating Great home but customer service/warranty department needs home improvement
Lennar home buying experience was great. Our salesperson, Chris, Construction manager, Kurt, and title team were both very helpful and responsive. They answered all our questions and concerns timely. Lennar makets their homes as "Everything is included" and this can be a little deceiving. We have a smart home and that is great but I would have much rather had all my rooms wired for cable and internet than having an Alexa or Amazon show in my home. Our home only came with the living room and master bedroom wired so we have had to spend extra money out of pocket to have cable and internet installed in our home. And I will say their warranty department has definitely soured my home buying process. Trying to get a warranty issue handled takes months to get addressed and even then you get a run around of them second guessing whether it is covered under warranty or not. Our yard and our neighbors yards are clearing having flooding issues due to grading in our yard and we are still waiting for a resolution. If you say you are going to respond within a day then respond and don't make me chase you down to get an answer on the status of my warranty claim. ... More
star-rating Just a few issues
Sprinkler guys did a lousy job. Sprinklers are too deep they didn’t plan for the sod height or level the yard well. Already have had to re-caulk master shower and kids bathroom. Overall we are happy with our home.
star-rating Sales and service
Feel more care could have gone into details as well as the deep cleaning before move-in.
star-rating Layout and floor plans are fantastic. Workmanship is lacking.
The layout of Lennar homes are beautiful. But after owning one, I’d say the quality is lacking. But we love our home and are working through various workmanship issues.
star-rating Very Satisfied except for the finishing portions of the home
The builder had a very average finish. We had to rework it several times before the final walk-through. Since our support person (Mr.Mark) was very kind we were able to get a lot of stuff done after the closing by raising tickets. We are still not done with our home, the tub, there is a crack in it, something we were not able to see clearly during the final walk-through. Also Lennar a billion-dollar company should reiterate through their sales team several times about what is NOT included in the "All inclusive" home. For example we were hastily shown some things like the back blinds ,were not included, or even the lights for the home were not included, I think these things should be highlighted and an option provided for the customer to purchase such options. I do understand and respect that Lennar might have its own reasons, but the option to exercise should exist for the customer. I will happily confess that we were indeed provided everything except for the back blinds, and I am very grateful to Mr.Mark for his persuasion with his organization to satisfy all our needs especially in sight of the fact that we were almost out of funds after the closing. Overall we are very happy, but the paint job, the finishing near the edges of the walls and such other, have been slightly below satisfactory. I can even run it by one of your professionals if they have time. I thank you for this opportunity to provide feedback, I couldnt do this sooner as I was away on vacation. ... More
It’s a good house. But when we entered we had few maintenance issues but they resolved.
star-rating Lennar - The quality of materials is average.
The quality of materials is average. Lennar builds new homes so the push is for quantity not necessarily quality, however, they have put a significant amount of energy into the after care of the house. I appreciate that though it started choppy, they are aggressive about making it right.
star-rating Low grade paint
If you try to clean a spot on the wall, the paper thin paint comes right off. Base board in M-BR has cracked.
star-rating Buying a home from This home builder
Other builders offer 5 gallon of paint. Also others builders paint the garage for same price or for less price on the house. Whoever paint the inside of my house paint the floor in a few areas of the house. Non response I get after the closing day. Also the proses on the financial is very stressful and inconvenience. They need to be more proactive and ask for all documentation at front and not the las day of the closing day. ... More
On the whole we love the house. Bedroom walls do not stop sound as much as they should between rooms and the bathroom.
star-rating Lennar - Overall have been very pleased with Lennar.
Overall have been very pleased with Lennar. I’ve had homes built in the past and this is the best experience I’ve had. Response to issues has been excellent. I’m especially pleased with the LENNAR team I’ve worked with. I do have a complaint. I have some dead bushes and trees and my sprinkling system is not functioning but LENNAR says it’s not their issue and the landscape people say it’s a LENNAR issue. Nothing is getting done and more bushes are dying. Plus I’m trying to water with a hose which is costing me extra money and time. Can someone work with the landscaper and get my irrigation system fixed and dead trees and shrubs replaced? ... More
star-rating Finish work ...
The taping job on my ceilings shows all the joints , especially in the bedrooms. I believe they skipped a coat of mud. They were behind at the time doing my Sheetrock , tape and skim. They had one more coat to put , I went to look the next day and it was textured. I’d rather leave it now the way it is than have them come mess my house up to fix it. Painting was horrible on the exterior. Shadows everywhere through the paint where the paint is not solid and you can see the grey stucco. I’ll be repairing this year because mostly we don’t like the color but also because the quality. Everything else we loved. All the Lennar people are great. ... More
star-rating Great construction manager, a step back in time with all other Lennar representatives
We love our new Lennar home especially the location and the layout of the house. Our construction manager was fantastic - honest, dependable, and hard-working. I will note a very interesting part of this entire process was the fact that Lennar corporate only communicated with my husband. We purchased the home together as a married couple, yet all communication only was sent to my husband's email. Not a huge issue except when your husband is not the type that checks his personal email frequently and it just seemed like a step back in time to the 1950s because everything was addressed to "Mr. XX". My name completely left off all communication. Just seems odd for such a "modern" company. ... More
star-rating Lennar - Everything is fine.
Everything is fine. People we worked with were very nice and helpful. Love the house.
I am still having issues with my Townhouse.
star-rating I’m not quite sure
As long as your issues are within your 30 days of moving in are taken care of you’ll have no problem. I can’t say 100% but it seems like any work order you put in after your 30 days of moving in “isn’t covered “ grant it my issues were a little unconventional but I really hope I don’t need my warranty because I feel I might have a lot of problems.
star-rating Lennar - The only saving grace for Lennar at this time in my opinion is
The only saving grace for Lennar at this time in my opinion is Russell. He is an outstanding individual.
star-rating Good Build for the Money
Pros: Nice layouts, good standard package inclusions, nice color palette Cons: Interior door quality. Minor detail finishes. Overall: good value for the price point. Extra kudos for Matt the construction manager. Top Notch professional.
star-rating Lennar - Great customer service.
Great customer service. Very responsive. Good price and quality of materials. However, workmanship and attention to detail could be better.
star-rating Great warrenty department
We love our home but there have been lots of problems. Lots of electrical issues, things wired wrong and loosing power because of rusted equipment. The dry wall is uneven and bumpy, paint is on our floors and rails and light fixtures, the baseboards are messy in places especially corners. And the entire upper floor creaks. The warrenty department is very responsive and has been able to fix many of our problems for us. But it is a huge hassle to make time to have all this fixed. It would have been much nicer if this had al been caught prior to purchasing. ... More
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