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What Homeowners Have to Say About Lennar

Lennar has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.8 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar’s 3094 homeowner reviews to learn why they are the right team to build your new home.

3.8 out of 5 stars
in all areas

star-rating

3094 Reviews - 1056 Communities

5 ★(1397)

4 ★(581)

3 ★(484)

2 ★(288)

1 ★(344)

Quality 3.7

Trustworthiness 3.8

Value 4

Responsiveness 3.7

star-rating Beautiful So. Florida Home

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Christina M.
  • Deerfield Beach, FL
  • March 31, 2020

Living in So. Florida is expensive and finding affordable NICE housing is very challenging. When I learned of the new Lennar community in Deerfield Beach and then saw the home for the price, it was like discovering a unicorn! It is really is hard to believe that you can get a brand new home with excellent finishes, solid craftmanship, landscaping (and lawn maintenance) and of course the "everything's included" for the price I paid. I've truly enjoyed my Lennar home and have had no issues. ... More

star-rating Great bang for your buck$$

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Haslet, TX
  • March 30, 2020

Love the quality of some of the construction product used!

star-rating Great building process and delivery

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Kumar P.
  • Holly Springs, NC
  • March 24, 2020

Overall, the process has been very good during the building and delivery. Post delivery, living in a place where there are lot of constructions going on, there is always debris , Coffee cups, lunch boxes etc in your yard consistently. No one seems to be acting on that. ... More

star-rating Overall pleased with Lennar

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Vicky C.
  • Jarrell, TX
  • March 05, 2020

The sales team in the office was great. As well as the ease of buying the home. Any issues I had after move in was quickly resolved. There was a problem with the hot water heater that took a couple of trips from Casa Mechanical but it was eventually resolved. Hopefully once the new water source from Lake Granger is in place the problem won't happen again. However, I have to say I was left with a lingering disappointment and some hurt feelings. I completed a survey and did not score it with all 5 stars. I was being truthful because of the hot water heater issue. No buying experience is perfect and frankly unrealistic. Buying a home is very stressful for the buyer. Well, my customer service rep asked me why didn't I give perfect scores? He said that they heard about it in a meeting. I felt like I was being scolded and blamed. I felt like he was being totally inappropriate with me and should have kept his comments to himself. I scored my survey the way I felt at the time. ... More

star-rating Very Good Experience

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Denis F.
  • Goose Creek, SC
  • February 28, 2020

Very pleased overall. The selection and construction process were smooth. The communication with the sales consultant and construction manager was excellent. We were even able to meet with them additionally beyond the scheduled times. Any concerns and questions were answered promptly. The only items that required any follow up were minor issues related to the subcontractors not ensuring their details were completed before moving to the next job site. This required multiple service requests to correct the issues. ... More

star-rating My first new home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Connie S.
  • Jacksonville, FL
  • July 31, 2019

I love my new home. Lennar homes really care about the families that purchase their homes. They have been as little slow at fixing every that comes up ,but I know they will take care of everything in time. You have a 1 yr warranty.

star-rating Great quality overall but lot of oversights

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jeffrey G.
  • Raleigh, NC
  • July 24, 2019

Overall we are happy with our home. We were extremely disappointed that the HVAC unit is right outside our master bedroom window, it constantly wakes us up every single night and I am not pleased at all with that. We were never told it would be there, on the model it was on the side of the house by the garage and we assumed it would be there on this house. We've had numerous issues with the carpet, and an independent inspector came out recently and said the company failed to properly seal the seams at the transition, causing constant fraying. Kevin Boardman has been great in responding to our issues, but I really wish we didn't have so many. ... More

star-rating Improvement in allowing customers to be a part of the construction planning, and not a one-size fits all. Small items such as windows in all bathrooms and a utility tub would have been satisfactory for me.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Junie P.
  • Fort Myers, FL
  • July 17, 2019

I like the quiet and peaceful neighborhood, the lawn care, the .security guard on duty, and close to shopping.

star-rating Very pleased with the new house and the Lennar home buying experience!

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Sharon D.
  • Jacksonville, FL
  • July 10, 2019

I truly like the everything included concept as there are no pricing add ons/surprises. The house is trust to move in ready with blinds and ceiling fans. Just add groceries, friends and furniture! This is my 2nd Lennar home and I am happy to recommend them to anyone. ... More

star-rating Okay for the Pay

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Myrtle Beach, SC
  • July 09, 2019

Lennar has used mediocre materials in the home which reflects the price paid. Response time for getting things fixed is good.

star-rating Lennar - Awesome job Ray!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Dennis C.
  • Blaine, MN
  • July 02, 2019

Awesome job Ray!

star-rating Very happy with house but Garden grass was dead in places and has not been resolved,

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Dean W.
  • Renton, WA
  • June 27, 2019

We have had some gardeners out to re seed the dead areas a few weeks ago, we have watered day and night (which is at our cost) grass is still patchy, we are very disappointed, we would like to see the garden re turfed so we do not have to go through this hassle. ... More

star-rating Home review

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Jeffrey L.
  • Visalia, CA
  • June 11, 2019

Very nice home the problem my family had was after they were done building they left a slope of dirt and an uneven backyard so we have to pay to get the whole backyard leveled they failed to say that we wouldn’t have a backyard and that it’s an additional $3,000 to level it that is the cheapest we have found. So just keep that in mind. ... More

Lennar responded:
Hi Jeffrey, thank you for your feedback about the slope in your backyard. Please send us a message at corporatecustomercare@lennar.com if you would like us to review anything for you. – Lennar Customer Care ... More

star-rating All inclusive service from mortgage to warranty issues.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Susan K.
  • Fort Myers, FL
  • April 02, 2021

I think they are excellent builders and stand behind their product.

star-rating Lennar - Lennar has been great -- friendly, responsive, prompt.

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Kathleen H.
  • Davidson, NC
  • April 02, 2021

Lennar has been great -- friendly, responsive, prompt. Whoever did the appliance install is a different matter: the hot water did not work due to a melted connection, the microwave had been dropped, damaged and nevertheless installed, and the dishwasher install caused damage to the cabinet trim. Might want to review relationship with that subcontractor. ... More

star-rating Lennar - limited finish selections in kitchen

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 5

  • Stephen B.
  • Barnegat Township, NJ
  • April 01, 2021

limited finish selections in kitchen

star-rating Lennar - The only issue I had was after we did the walk thru the week

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 3

  • Ian M.
  • Avon, IN
  • March 31, 2021

The only issue I had was after we did the walk thru the week before closing. The lender/ underwriting had issues with stuff that I gave them months ago which really wasn't an issue. I just felt if you had all my stuff since December then those issues should have come to light then not the week of closing ... More

star-rating Remote Purchase

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Todd B.
  • Aurora, CO
  • March 31, 2021

We bought our home totally remote and only saw the home physically after closing. Process included face time walk throughs to show us build progress. It was a spec home so we had no decisions for colors or upgrades which had some pluses and minuses but all in all worked out well. We came from a custom built home to the mass construction of Lennar and have been pleased with the quality of construction knowing it is not the same as custom built. ... More

star-rating Overall the development is very nice. the recreation facility great.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Fernando D.
  • Henderson, NV
  • March 31, 2021

The paint and carpets used are of very low quality. You have a large living room with no floor plugs.

star-rating Professional sales and lender team

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Lisa B.
  • Charlotte, NC
  • March 31, 2021

Sales and lender personnel are very knowledgeable, supportive and responsive. Their years of experience provide buyers with a trusted and proven source. Made the experience positive and assuring.

star-rating Lennar - We are happy with our new home.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 5

  • Sarah C.
  • Summerville, SC
  • March 31, 2021

We are happy with our new home.

star-rating Lennar - It's a very good choice

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Jose F.
  • Lancaster, SC
  • March 31, 2021

It's a very good choice

star-rating Lennar - Being from out of state during buying and building process, Cannon

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Steven T.
  • Mooresville, NC
  • March 31, 2021

Being from out of state during buying and building process, Cannon and the sales team, and Dan and his crews were very helpful in making it a painless venture.

star-rating Lots of renters

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Merced, CA
  • March 31, 2021

I specifically asked the salesperson if there were a lot of renters in this neighborhood and was told only at the front of the neighborhood. Not true. There's a lot more rentals than indicated. This was a misleading comment. My street is.more investors than homeowners ... More

star-rating How fast the home was constructed

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Thomas K.
  • Punta Gorda, FL
  • March 31, 2021

The after-build consultants have been very responsive to our needs.

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