What Homeowners Have to Say About Lennar

Lennar has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar’s 2223 homeowner reviews to learn why they are the right team to build your new home.

3.7 out of 5 stars
in all areas

star-rating

2223 Reviews - 1300 Communities

5 ★(885)

4 ★(428)

3 ★(389)

2 ★(243)

1 ★(278)

Quality 3.6

Trustworthiness 3.7

Value 3.8

Responsiveness 3.6

star-rating Lennar - Could’ve provided more information about land slopes due to drainage

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 3

  • Raymond L.
  • Charlotte, NC
  • September 24, 2019

Could’ve provided more information about land slopes due to drainage prior to construction.

star-rating Response.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Anonymous
  • Fredericksburg, DC
  • September 24, 2019

Be sure to very thorough when checking the finished product before moving. check lawn work.

star-rating Good builders

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • April W.
  • Jacksonville, FL
  • September 24, 2019

Good homes

star-rating Nice Home, delayed community features have been a drag on enjoying the neighborhood

Quality star-rating 4

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 5

  • John N.
  • Davidson, NC
  • September 24, 2019

We're enjoying the new home but there are a few things that we wish were done differently. First, for the price paid, there should be a sprinkler system installed. The majority of lawns in the neighborhood have died and we had to have someone trench our new lawn to install a system after the fact. At a minimum, it should be a paid option. The fescue breed grass is a cool weather grass that requires a lot of water. Second, the green space behind our home looks like a wasteland and it's been that way for almost a few years according to neighbors. Landscaping and irrigation needs to be installed as promised. There are community infrastructure components that were major selling points for us including the jogging trail around the neighborhood and connection to the green way. Currently there are random pieces of sidewalk missing around the neighborhood which interrupt bike riding for the kids and are dangerous. It would seem these things would help sell the remaining homes. ... More

star-rating Effective Responses

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 4

Responsiveness star-rating 5

  • Jose R.
  • Doral, FL
  • August 08, 2019

Like any other new home, we had issues inside the apartment with the floor and other finishings. However, Lennar showed responsibility and immediate assistance to resolve all of them. They also had a big delay in the completion and function of the elevator, which has also been resolved. ... More

star-rating We had a few things go wrong with appliances and quality, one item wasn't addressed as of yet?

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 3

  • John R.
  • Wimauma, FL
  • July 31, 2019

Also, another item is the toilet roll holder, I asked for someone to call back and no one has yet ( 2 weeks ago ), Seems that the holder will not hold any roll that we've used. Right now we use it as a hand towel holder?

star-rating Lennar - Quickly built homes that would have been better if more care

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Anonymous
  • Naples, FL
  • July 30, 2019

Quickly built homes that would have been better if more care was taken with process however, but overall satisfied.

star-rating What you could have done better

Quality star-rating 5

Trustworthiness star-rating 3

Value star-rating 4

Responsiveness star-rating 3

  • Joseph O.
  • Lake Wylie, NC
  • July 30, 2019

Install a recirculating pump for tankless hot water heater. Water in SC is extremely costly. The backyard I was left with is a cliff with an 80 degree grade ( we are in our 70s not able to enjoy the yard) otherwise we are enjoying the house.

star-rating Paint, chalking was terrible paint overlaps on floors sloppy painting on doors 1 door wasn't even primed 1st chalking overlaps on all corners in every room,. Molding trims in living room foyers not flush against wall. Cheap flat paint in leiu of sheen

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Ellen G.
  • Myrtle Beach, SC
  • July 30, 2019

Stay on top of all construction throughout the entire process.

star-rating Lennar -

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • John M.
  • Lancaster, NC
  • July 30, 2019

Landscaper used shoddy sod and put down a summer sod in winter.

star-rating Respectable company with decently priced townhomes

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Anonymous
  • Brooklyn Park, MN
  • July 25, 2019

Lennar has been a pretty good company to work with. I happened to stumble upon their property and found that I liked what I saw, almost instantly. While the quality of the workmanship was alright - much more geared towards rapid building and "cookie-cutter" style townhomes, meeting with the construction manager and hearing about their passion for "getting things right" was helpful. I was able to walk through and point out everything that might have been damaged or not to my satisfaction for a new property. As I have lived here for the past months, any issues that have popped up, Lennar Customer Care has been prompt to reply to me and get any services I might need lined up. I am rather pleased with how well it has worked out. My only real.... less than positive experienced was when I was preparing to place an offer down on the property I moved into. I was introduced to Lennar's "preferred partners" they would like you to use, and my realtor advised me to explore what was out there. Ultimately, I chose to go with a different lender and title company than who Lennar usually works with, and the preferred partners were persistent, to say the least, about trying to obtain my business. At times, it was very annoying to have them constantly calling or emailing trying to solicit my business when I had already entered into a contract with a different company. ... More

star-rating Great home, bad community center

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 2

  • Anonymous
  • Charlotte, NC
  • July 24, 2019

We are very pleased with our Lennar home. The house is great so far. However, the community center is FAR too small for the number of homes. There will be about 400 homes but only space for a party of about 10-15 people. Lennar was too cheap to build a bigger, better center. We have also had many issues with the grass and land outside. The sod and front bushes were placed on rocks and are dying already (after only a couple months), but lennar doesn’t include the yard in their warranty. ... More

star-rating Lennar - I have had some problems inside and outside the home, which have

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Leonardo C.
  • Riverview, FL
  • July 23, 2019

I have had some problems inside and outside the home, which have not yet been resolved and have been reported at the time

star-rating Love our Retirement Home, but...

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 5

Responsiveness star-rating 4

  • Larry D.
  • Punta Gorda, FL
  • July 11, 2019

We love our new home & it is great for the price oaid; however, we had lots of issues due to poor workmanship by subcontractors & everything being so rushed. We were also lied to about a few issues. Make sure anything promises that is important to you (green space behind home, etc.) is in writing, not just shown to you on a map. ... More

Lennar responded:
Hi Larry, thank you for sharing your comments about your experience. We are sorry to hear about the difficulties you described. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can review and follow-up for you. – Lennar Customer Care ... More

star-rating Good

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Leon M.
  • Fort Myers, FL
  • July 09, 2019

Our experience was good.

star-rating Quality Home, Great Location

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Kenny W.
  • Noblesville, IN
  • July 09, 2019

Superintendent was amazing throughout the process, always responding to any issues we had during construction and post closing. The biggest issue we've had was as of just this week when I discovered 4-5 pieces of 4" long siding buried on the side of my yard along with a 5-7 10lb boulders in my backyard. I was curious why my grass wasn't growing so I started to dig and found those issues (siding crew didnt clean up, grating company did not notice the siding nor take the time to clear any rocks). Overall, a good experience but wish the yard detail would have met my expectations. ... More

star-rating Buyimg home

Quality star-rating 4

Trustworthiness star-rating 3

Value star-rating 5

Responsiveness star-rating 3

  • Angelo H.
  • Riverview, FL
  • July 09, 2019

I a sense se are happy with our new home. The only issue we had is after you move and how responsive are the knolowgist. We have a lot of issues that still have not been taken care. For example our shower base in the bathroom we have on the master room came defective. A new shower base was put on but till this time have pass more than three weeks and we still not able to use it. The drywall and ceramic tile have not been installed yet. Our double blind was replace but the blind used was defective. ... More

star-rating finishes

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • David M.
  • Davidson, NC
  • July 02, 2019

finishing touches, like trim work, garage, doors very poor.

star-rating Mostly Positive Experience

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • Anonymous
  • Glen Burnie, MD
  • June 28, 2019

The entire build process was great. Our sales rep kept us informed and although the lot we chose already had begun construction, Lennar allowed us to make several interior changes (floors, counters, and couple other items :) The one item Lennar MUST work on is their Closing procedure. On the day of close for our final walk thru/inspection, there were still 10 people inside working on the home! It is impossible to conduct a walk thru inspection to view potential deficiencies with construction still going on! Lennar should have pushed the Close by a day or two. Lennar robbed us of the new home experience on the day of close and left us with a bad taste. To their credit however, it did take a couple months, but Lennar did fix all the deficiencies in the home. The site manager unfortunately did not pick up on any of the clues about us being incredibly unhappy. During the final walk thru before Close, He arrived about 15 minutes late, on his phone and went right into his purpose of being there. He did not even introduce himself. I had to stop him, and introduce myself and my wife, and then once he finally made eye contact he realized that he was being unaware of his environment. He didn't do any of the basic fundamentals of an introduction to make us feel comfortable. After living there for a few months there are a couple of weird design flaws. For example, the exterior hose is on the wrong side of the house. It is away from the garage. How can you clean out the garage floor or wash your car? You need a 50/75 foot hose just to reach! With all that said, I do love my home. We have a Norwood Model and it really is awesome! I love coming home everyday, pulling in the driveway and can't help but smile, because this IS my home. ... More

Lennar responded:
Thank you for sharing your comments about the closing experience with your new home. We apologize for the issues you described. We are glad you are enjoying your new home after the initial difficulties. Please feel free to contact us at corporatecustomercare@lennar.com if you have any outstanding items to be addressed. – Lennar Customer Care ... More

star-rating New home Purchase

Quality star-rating 4

Trustworthiness star-rating 3

Value star-rating 4

Responsiveness star-rating 4

  • Barry R.
  • Buckeye, AZ
  • June 25, 2019

nice job

star-rating Workmanship

Quality star-rating 2

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Edward V.
  • Vancouver, OR
  • June 25, 2019

The workmanship ,details final finish in out was very sloppy. Have someone inspect the work while in process and be more detail oriented.

star-rating Good

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Srinivas R.
  • Cumming, GA
  • June 25, 2019

Good with quality and delivery of building

star-rating Average quality or workmanship and materials

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Hao T.
  • Gresham, OR
  • June 20, 2019

We have a pair of defective double panel window install and found out after we close the sale. Garding and landscaping need to work on how to manage the water drainage system works for the long term of the house. Buying a house is long term investment perhaps and I hope the builder can focus more on quality control and extend customer care after the house is closed. ... More

Lennar responded:
Hi Hao, thank you for providing this feedback about your home. We are sorry to hear about any issues you experienced. Please send a message to us at corporatecustomercare@lennar.com if you have any outstanding items you would like us to review. We will be happy to follow-up for you. – Lennar Customer Care ... More

star-rating Workmanship could be better but if you pay attention they will fix things.

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 5

  • Anonymous
  • Windermere, FL
  • June 19, 2019

Lennar is a big company and will push you around if you let them. Don’t let them. Workmanship is ok, it’s goibg to depend on the contractors they hire. Just make sure you keep track of things and don’t let them get away with poor workmanship. Full disclosure: Our house was prebuilt so we didn’t get that chance and your mileage may vary. ... More

star-rating Great neighborhood

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • Anonymous
  • Gilbert, AZ
  • June 18, 2019

So far I have really enjoyed living in McQueen Landing. The homes are very nice and the sales and construction staff are friendly. I am glad I moved to this community and I look forward to living here!

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