Skip main navigation

What Homeowners Have to Say About KB Home in San Antonio

Read the 370 homeowner reviews of KB Home's new homes in the San Antonio area. San Antonio homeowners rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.6 out of 5 stars
in the San Antonio area

star-rating

370 Reviews - 30 Communities

5 ★(279)

4 ★(52)

3 ★(23)

2 ★(11)

1 ★(5)

Quality 4.5

Trustworthiness 4.6

Value 4.6

Responsiveness 4.6

star-rating KB Home - Always on top of it

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Allison A.
  • New Braunfels, TX
  • May 04, 2021

Always on top of it

star-rating Customer services

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Holly B.
  • San Antonio, TX
  • April 29, 2021

Great Customer Services throughout the entire process.

star-rating Everyone was friendly and ready to make accomodations for me. I'm a GOM supply boat captain and coordinating my schedule was real work.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Robert W.
  • New Braunfels, TX
  • April 29, 2021

You will not be disappointed if you buy with KB Home. The value and quality of the finished product is unbeatable.

star-rating KB Home - It's was great.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Ava P.
  • San Antonio, TX
  • April 22, 2021

It's was great. Smooth and exciting experience. Very helpful staffs. Love our home!

star-rating New first time Homs buyers

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Juan M.
  • Converse, TX
  • April 22, 2021

Everybody was amazing to us! Everybody went above and beyond! They helped us with everything we needed to know about buying our first home! They guided us through out the whole process! Made sure everything was going as it should through out the process! We love our new home we picked what we wanted. Our little family is happy! ... More

star-rating KB Home - We had a great experience with the building process.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Miguel Z.
  • San Antonio, TX
  • April 22, 2021

We had a great experience with the building process. We were always updated on any issues surrounding the house. Kb was always quick and efficient on having those issues fixed.

star-rating KB Home - Smooth and easy process for our first home.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Cody S.
  • San Antonio, TX
  • April 20, 2021

Smooth and easy process for our first home. Everyone involved was quick to respond with answers to our many questions.

star-rating KB Home - Ceasar and Belinda where the best

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Andrea L.
  • San Antonio, TX
  • April 15, 2021

Ceasar and Belinda where the best

star-rating KBH Experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jose R.
  • San Antonio, TX
  • April 15, 2021

I like the whole process of buying the home from KBH starting from the site. When I explained what I was looking for and the lot was not available as soon it became available I received a phone call. Once I selected the house I wanted and started the process for the house loan i was very please with the service received. When I went for the house design additions all my questions were answered and the person was very professional. I had a walk through the house before signing the buy and observation were taking care. I am happy with the house and appreciate all the good work by KBH employees. ... More

star-rating KB Home - I enjoy the neighborhood and the response to the issues that

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Angela S.
  • San Antonio, TX
  • April 15, 2021

I enjoy the neighborhood and the response to the issues that have presented after purchasing.

star-rating KB Home - Great experience, free garage door opener!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Harry James G.
  • New Braunfels, TX
  • April 15, 2021

Great experience, free garage door opener! Builder was very hands on and attentive.

star-rating The quality of professionalism that each individual gave to our family.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jacob C.
  • New Braunfels, TX
  • April 15, 2021

This is our second KB Home and again, had a great experience. From our first stop with Marvin and Marcel who showed us our home options, to John and Mike making sure every inch of our home was just the way we wanted.

star-rating Easy process

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Erick S.
  • Schertz, TX
  • April 03, 2021

Easy process and good customer service

star-rating Whitney Knowles

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Whitney K.
  • Schertz, TX
  • March 25, 2021

Great job and thank you.

star-rating KB Home - Excellent service and responsiveness throughout the home buying

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jorge M.
  • New Braunfels, TX
  • March 24, 2021

Excellent service and responsiveness throughout the home buying and building process!

star-rating Great Process

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • John P.
  • San Antonio, TX
  • March 17, 2021

This has been an easier process than I could ever imagine. They have followed up with all my concerns and they have been very open and transparent with no hidden fees or anything. If you want an honest company with high integrity then you will never go wrong with KB Homes. ... More

star-rating Great customer service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Branden J.
  • San Antonio, TX
  • March 17, 2021

Mario and Juan answered all my questions in a timely manner.

star-rating KB Home - Easy and excellent experience when buying a home.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Juan S.
  • San Antonio, TX
  • March 09, 2021

Easy and excellent experience when buying a home.

star-rating KB Home - Jael did such an excellent job from presentation to the very

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • James C.
  • San Antonio, TX
  • March 09, 2021

Jael did such an excellent job from presentation to the very end. If I know of any one in the market for a home looking for a hassle free and joyful experience, I’d definitely refer them to Jael.

star-rating Quality of care

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Rene P.
  • San Antonio, TX
  • March 02, 2021

Thank you so much for helping us with our first home. The staff made sure we had everything we needed through out the home buying process and took care of us even after the move. Thank you all!

star-rating Excellent! the people involved help us through the process from the beginning up to end.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Ma P.
  • San Antonio, TX
  • March 02, 2021

Your dream to have your dream house or a house is just at hand and people at kb homes very accommodating.

star-rating Exceptional Customer Experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Kristy A.
  • New Braunfels, TX
  • February 24, 2021

I have purchased 6 homes, 3 of which were new construction and this experience went far beyond anything I've ever experienced. First, my sales person, Kevin, was phenomenal. He was charismatic, attentive and went over and above without being pushy. He sent weekly updates with pictures during the build and followed up after move-in to let me know he was still there if needed. The design process was terrific too with an extremely knowledgeable and helpful designer who also didn't push for more expensive options, but provided all info for me to decide. And the construction team was terrific as well with touchpoints during the build. The frame walk was one I never experienced as every intricate detail was explained. Any issues that needed repair were immediately handled and always very friendly and responsive. I would recommend KB to everyone as I have finally found my forever home! ... More

star-rating KB Home - Great experience all around!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Laurence J.
  • Boerne, TX
  • February 10, 2021

Great experience all around! The communication was great the entire time and they made sure we were 100% happy. Couldn’t ask for a better experience.

star-rating KB Home - Great great communication.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Raquel S.
  • Converse, TX
  • February 09, 2021

Great great communication. Very satisfied with my home. Till this day they make sure we’re satisfied!

star-rating Amazing Team

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Edgar G.
  • San Antonio, TX
  • February 03, 2021

We had the best experience with KB. From starting at the sales the office to the end of construction. We had such an amazing team who always kept up and kept in touch. And the weekly updates and photos always gave us peace of mind while we were living out of town. ... More