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What Homeowners Have to Say About KB Home

KB Home has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home’s 4035 homeowner reviews to learn why they are the right team to build your new home.

4.6 out of 5 stars
in all areas

star-rating

4035 Reviews - 291 Communities

5 ★(3024)

4 ★(573)

3 ★(233)

2 ★(124)

1 ★(81)

Quality 4.5

Trustworthiness 4.6

Value 4.6

Responsiveness 4.6

star-rating KB Home - Great experience.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Juan G.
  • San Antonio, TX
  • December 18, 2018

Great experience.

star-rating Good

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Cuc N.
  • Magnolia, TX
  • May 06, 2021

I really like it . Everything is perfect

star-rating KB Home - KB Homes is really affordable homes

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Rambabu K.
  • Leander, TX
  • April 27, 2021

KB Homes is really affordable homes

star-rating Amie is the Best.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Gavin G.
  • Del Valle, TX
  • April 27, 2021

So as far as quality of materials and workmanship the only reason I am giving it a 4 stars instead of five is for three reasons. I really wish you had an upgrade option for sheathing to be real osb (t-ply was used). I am a builder I know it would be very easy to cut a hole in hardie and get into an unoccupied house. The second would be the paint. Painters are one of the hardest trades to get right imo. Runs, holidays, and drips happen I get it double checking these is extremely important and correcting them as well. The third would be drywall. I am just getting use to the knockdown drywall that is so prevalent in texas offer a level 4 drywall as an upgrade option. It makes all the hard work show in your homes. Our superintendent was very professional and knowledgeable. He worked tirelessly to make sure my family and I were satisfied. Caesar did a great job accommodating me and I will definitely refer my friends and family to you guys from now on. Amie was great she absolutely made sure through the whole process we were updated and informed she is a valued assets to your company. I've met alot of the team and have enjoyed working with them thoroughly. Cheers KB. ... More

star-rating KB Home - I had the most amazing experience!

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jasmine G.
  • Porter, TX
  • April 27, 2021

I had the most amazing experience!

star-rating Exceptional Customer Service

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Joel L.
  • Ontario, CA
  • April 26, 2021

They have an exceptional team. The value of customer satisfaction is felt from all areas. From you first walked in, to financing, through the construction process, design studio and the after move in follow up. They are truly wanting to make sure you are satisfied. Sure you will find small things in a brand new house that would bother you, but bring that to your KB Home team and they will make sure it is addressed. Thank you Carina, Vanessa, Junior, Evelia, Justin and the rest of the team not mentioned. You are an awesome team. ... More

star-rating KB Home - Very helpful, understanding and answer most of the questions

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Marc R.
  • North Las Vegas, NV
  • April 22, 2021

Very helpful, understanding and answer most of the questions or concerns about the home and process.

star-rating KB Home - Home is better built than many of the other builders.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Neal B.
  • New Braunfels, TX
  • April 20, 2021

Home is better built than many of the other builders.

star-rating KB Home - Great overall process ver beautiful home and love the area

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Andrew P.
  • Menifee, CA
  • April 20, 2021

Great overall process ver beautiful home and love the area

star-rating KB Home - I think all teams productivity and the ability to meet deadlines

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Kenneth Ray D.
  • Patterson, CA
  • April 19, 2021

I think all teams productivity and the ability to meet deadlines was excellent! My overall experience through the whole process was great. Chris and his team they went above my expectations, based on each team performance. We definitely would recommend KBhomes for all first time homebuyer. ... More

star-rating kept me informed and stayed right on date as promised

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Geneva P.
  • Ontario, CA
  • April 17, 2021

I feel that good quality materials were used ...I.e. appliances, plumbing and faucets, hvc I do feel that the lock on the screen door to patio is inferior and low quality. Would like to see it replaced as it does not lock.

star-rating KB Home - It was a very simple and pleasant experience

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Gev Kekobad K.
  • San Jose, CA
  • April 15, 2021

It was a very simple and pleasant experience

star-rating Manaement Team

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Edward Y. L.
  • Las Vegas, NV
  • April 15, 2021

The builder sales management team provides great support during the development for our home. Sales manager kept us information and provided weekly construction report to us with pictures that we are appreciated very much.

star-rating KB Home - A pretty good overall experience

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Las Vegas, NV
  • April 15, 2021

A pretty good overall experience

star-rating Great customer services

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Claudia M Alvar G.
  • San Jose, CA
  • April 15, 2021

all staff members are very friendly

star-rating KB Home - The process is very easy and the people are very helpfull

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Antonio C.
  • Lincoln, CA
  • April 15, 2021

The process is very easy and the people are very helpfull

star-rating Great first time buyer experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Luciano L.
  • San Antonio, TX
  • April 07, 2021

Being that it was our first home we were nervous and hesitant about making this big life choice hut everyone at Kb was very kind, helpful and understanding to our needs. Would definitely recommend to others. I think that you get your monies worth in quality and craftsmanship. ... More

star-rating KB Home - The entire team were very friendly and professional.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Murrieta, CA
  • April 07, 2021

The entire team were very friendly and professional.

star-rating KB Home - Beth, our sales rep and Lee, our superintendent were great!

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Marcy A.
  • Las Vegas, NV
  • April 01, 2021

Beth, our sales rep and Lee, our superintendent were great! They both kept us informed throughout the process from start to finish. Our home was done on schedule and sooner than expected, which was a nice surprise. We love our new home and community. ... More

star-rating KB Home - Allen and Kate were knowledgeable and amazing to work with

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Theodore L.
  • Fuquay Varina, NC
  • April 01, 2021

Allen and Kate were knowledgeable and amazing to work with

star-rating sales people are very profissioal

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Shirlei G.
  • Hollister, CA
  • March 30, 2021

Great location. Beautiful houses. Great Customer Services.

star-rating KB Home - Awesome experience and very attentive to home owners!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Shanel H.
  • Anaheim, CA
  • March 25, 2021

Awesome experience and very attentive to home owners!

star-rating Our home

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Santhanam E.
  • Thornton, CO
  • March 24, 2021

Very good environment and people around here I like it

star-rating Quality

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Joel J.
  • New Braunfels, TX
  • March 18, 2021

I went with KB build because of thier reputation and quality. I was both happy and disappointed in the final quality of my home. seems the final details were very rushed. However I have been working with KB on fixing and finishing all the issues I had since moving in and they are very responsive and everything has almost been completed. ... More

star-rating KB Home - KB homes has been really good to me, my buying experience was

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Leonor H.
  • San Antonio, TX
  • March 17, 2021

KB homes has been really good to me, my buying experience was a little different but, KB homes made it doable!!! grateful for Belinda Dillard, she is awesome!! she goes extra mile to answer me with all my questions and concerns, also to Scott, he takes care of issues / request in a timely manner. ... More