What Homeowners Have to Say About KB Home

KB Home has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home’s 3001 homeowner reviews to learn why they are the right team to build your new home.

4.6 out of 5 stars
in all areas

star-rating

3001 Reviews - 295 Communities

5 ★(2237)

4 ★(414)

3 ★(185)

2 ★(102)

1 ★(63)

Quality 4.5

Trustworthiness 4.6

Value 4.6

Responsiveness 4.6

star-rating Garza New Home

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Daniel G.
  • Universal City, TX
  • May 15, 2019

Experienced only minimal issues. Adrian has been, and continues to be, very helpful in resolving those issues. All sale and loan associates (Amy, Lionel and David) were very helpful.

star-rating Home buying

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Martin M.
  • San Diego, CA
  • May 14, 2019

Ryan was very helpful and thorough in our home buying experience

star-rating Great Value and Easy Purchase

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Cuirong S.
  • Pflugerville, TX
  • April 29, 2019

Thank you

star-rating KB Home - craftsmanship

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Joseph L.
  • Corona, CA
  • April 23, 2019

craftsmanship

star-rating Great Customer Service and Support Team

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Orlando, FL
  • April 16, 2019

The customer service from the sales center, design studio and all the way to the contractor in our house buying experience were very helpful and attentive. They all have been there to help and explain anything we ask for. Cant complain about the experience and service provided. ... More

star-rating Overall very happy with everything.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Alexander Q.
  • San Tan Valley, AZ
  • April 07, 2019

Happy

star-rating AWESOME EXPERIENCE

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Edna W.
  • San Antonio, TX
  • April 02, 2019

I have to admit that I was really scared on buying a brand new home. Newly divorced and on my own, I wasn’t sure if it was even feasible. But everyone was so nice from sales to construction. Every single person was so knowledgeable and so understanding. I couldn’t have asked for a better experience. ... More

star-rating KB Home - Thanks!

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Ryan O.
  • Elk Grove, CA
  • April 02, 2019

Thanks!

star-rating Salesman Great! House is Great! Some of the Finishing touches not so great.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 3

  • Mike S.
  • Jacksonville, FL
  • March 27, 2019

My wife and I love our new home and the location. Our salesman was wonderful, he took the time to explain everything that would be happening..guesstimating on the timeline of how fast/slow things would happen. He answered all of our questions. Our first walk thru on the house went well and what we found wrong wasn't that bad. The disappointment has been getting the problems taken care of that were pointed out prior to our move in. ... More

star-rating Home review

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Edwin Y.
  • Port Saint Lucie, FL
  • March 12, 2019

Our home experience with KBHome started when meeting the sales person who was professional while making us feel like personal friends. Through out the building of our home, our sales person, Kathryn kept constant contact and the construction supervisor, Charles was always available for any questions or concerns we had. We are very happy with our new home. ... More

star-rating KB Home - Real estate agent is the key to a home purchase!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 5

  • Joel D.
  • Brentwood, CA
  • February 27, 2019

Real estate agent is the key to a home purchase! Look for someone with a heart!

star-rating KB Home - Satisfied with qualify.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • NICOLE B.
  • Katy, TX
  • February 14, 2019

Satisfied with qualify.

star-rating Service

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Lalita P.
  • Manteca, CA
  • February 13, 2019

KB Homes Sales Office In Manteca Ca, Has an excellent customer service.The Rep Thomas And Patricia were Tenacious and Conscientious with the entire process.I have recommended KB Homes to my friends and family.We own couple of KB Homes and are pleased with the homes. ... More

star-rating everything great

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 5

  • Lisa H.
  • Manor, TX
  • February 07, 2019

good value

star-rating So far so good.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 3

  • Jason R.
  • San Jacinto, CA
  • January 28, 2019

Great price, quite, and safe community. Only issue is contacting KB for work orders can be a bit difficult, but it's understandable with the amount of work going on within the community.

star-rating Feedback (MC)

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Matthew C.
  • Hutto, TX
  • January 24, 2019

Great job!

star-rating Glad to be a KB Homes homeowner

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Temitope I.
  • Aubrey, TX
  • January 24, 2019

Great price and great value for our home, we are glad we bought our home from KB homes

star-rating Good buying experience

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Jose G.
  • Boerne, TX
  • January 19, 2019

Responsible with regards to issues handled professionally and in some repects went above and beyond in taking care of our needs

star-rating Happy with experience

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • IAN K.
  • Saint Augustine, FL
  • January 18, 2019

Overall a great experience, however like any builder you will need to make sure you are keeping track of everything that is supposed to be a part of your home and checking progress regularly. Our superintendent was great and always reachable. I would purchase from KB again. ... More

star-rating KB Home - KB home good company but I didn't deliver my second home.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Fatma T.
  • Cypress, TX
  • January 17, 2019

KB home good company but I didn't deliver my second home. 2 months late.

star-rating Quick move in

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Lamont A.
  • AURORA, CO
  • January 16, 2019

Good overall experience. We bught a spec home but liked most of the upgrades installed. If issues come up KB fixes them so far.

star-rating Great homes

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Tania G.
  • Houston, TX
  • January 15, 2019

Good sales reps and construction managers that help you with any questions/concers throughout the process.

star-rating Review

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 5

  • Anonymous
  • Stockton, CA
  • December 20, 2018

Purchase experience was great! Liz answered all my question and explained everything in simple terms. I didn’t pick the design options of the house but I was in love with the upgrades the house came with. Again, Liz has been very helpful even after my purchase. She has been responsive to all my questions in a timely manner and has made my first home buying experience amazing! ... More

star-rating KB Home - The KB Home staff was awesome.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Saran R.
  • Stockton, CA
  • December 20, 2018

The KB Home staff was awesome. Each step of the buying process was explained. We also received updates on the building progress of the home.

star-rating NA

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 4

  • Anonymous
  • Las Vegas, NV
  • November 12, 2020

Enjoying my KB home, thanks!