What Homeowners Have to Say About KB Home

KB Home has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home’s 3001 homeowner reviews to learn why they are the right team to build your new home.

4.6 out of 5 stars
in all areas

star-rating

3001 Reviews - 295 Communities

5 ★(2237)

4 ★(414)

3 ★(185)

2 ★(102)

1 ★(63)

Quality 4.5

Trustworthiness 4.6

Value 4.6

Responsiveness 4.6

star-rating Final KB review

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Bonita K.
  • Castle Rock, CO
  • January 14, 2020

My hometown is in IL, where the real estate market is much more reasonable than it is in CO, so I found all builders prices outrageous! KB is the best value w/ the best customer service I've found; from the sales rep to the individuals throughout the entire process, you can't find more pleasant, helpful, patient people! ... More

star-rating First time with KB

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Karen R.
  • Glendale, AZ
  • January 14, 2020

This was my first time purchasing in Arizona and buying a home from KB. This particular home was a spec home so I didn’t go through and experience the full building process. I can say that the representatives and builder superintendent have been extremely responsive. Since we’ve just been in home 2 months, we are still going through the house and finding small things to fix or improve upon. Some may be location specific to AZ climate as we are from the Midwest. Overall, very satisfied and would recommend. ... More

star-rating Outstanding

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Universal City, TX
  • January 14, 2020

Outstanding staff and services. They made sure I wasn’t alone and kept me informed from beginning till the end

star-rating Great and easy experience!

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jennifer C.
  • Katy, TX
  • January 14, 2020

We have had the best experience with purchasing the home for the first time. Though it took a little while getting use to being patient and letting everyone take care of us, Greg and everyone involved with the process definitely made the experience less stressful and easy. ... More

star-rating KB Homes

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • George S.
  • Saint Augustine, FL
  • January 09, 2020

Great job by KB Homes. We’ve built several homes in the past, and this was by far the easiest transaction ever

star-rating KB Home - We are loving our new home.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Stephanie D.
  • Glendale, AZ
  • January 09, 2020

We are loving our new home. With any new build there are minor issues however everyone has been helpful and responsive when getting things fixed promptly

star-rating KB Homes Homestead HIlls Villas Living

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Thornton, CO
  • January 09, 2020

Overall we are pleased with our purchase. We have found the staff at KB to be very good to work with. On the sales, construction and warranty side we have found them all to be responsive to the issues that have come up and to work towards a positive outcome. This is going to be a very nice community once it is complete. ... More

star-rating Excellent homes, great design and Quality products.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Mussa K.
  • Riverside, CA
  • January 08, 2020

Workmanship is extra ordinary and I return to KB again. This is my second KB home and the Quality of work attracted me. When the community is large of course there should be some expectation of mistakes and minor faults. That does not matter when services is on the door the next day to take care of them. Above all the best investment I did. ... More

star-rating Excellent Support

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Alfred M.
  • Austin, TX
  • January 08, 2020

The project manager (Cesar) did an excellent job in addressing our issues. He was always available, good communicator, very adaptive with the schedule, and most importantly, he ensures that the work is done correctly and that we are satisfied. Overall, I'm glad that we bought a KB Home. I truly value the excellent support. ... More

star-rating KB Home - Happy with my home!

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Camillo I.
  • SIMI VALLEY, CA
  • January 07, 2020

Happy with my home!

star-rating KB Home - Team members are friendly and always updated me regarding the

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Elk Grove, CA
  • January 07, 2020

Team members are friendly and always updated me regarding the progress of the property. They Handed the property on time .

star-rating KB Home - Great experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Raul R.
  • Menifee, CA
  • January 07, 2020

Great experience

star-rating Great home and great location

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Jacksonville, FL
  • January 07, 2020

Home layout is great and just the right size. Neighborhood is small and quiet. Rob was a fantastic salesman to work with. Extremely helpful in finding funding and working through issues. Logan and Tyler have been great supers to respond to questions and issues. ... More

star-rating Love of a starter home

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Brandon P.
  • North Las Vegas, NV
  • January 07, 2020

The building superintendent Dan has been amazing and salesperson kimara! Its because of there calls, honest, knowledge, insight that we went through with buying this home and loving it. I could write a book about the things they helped me with.

star-rating Love my home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Tracy B.
  • Tucson, AZ
  • January 07, 2020

My KB home is so gorgeous! I’m completely satisfied with my purchase and the excellent service I received from everyone at KB

star-rating Satisfied with the service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Johanny C.
  • Clermont, FL
  • January 07, 2020

Overall satisfied. There are a couple things that need attention. Working on it as we speak . Hopefully by the end of this week all will be taken care of. Everyone is very cooperative . Easy access to representatives. Kudos to Karen for always answering my calls and resolving concerns . ... More

star-rating Great value....

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • James E.
  • Saint Augustine, FL
  • January 07, 2020

exceptional superintendent....

star-rating Home sweet home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Donald S.
  • Manor, TX
  • January 07, 2020

I was really pleased with the entire process. I wish they could have been a little more flexible in a few things, but overall a great experience.

star-rating KB Home - Take lots of pictures of the inside and outside.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Tadija W.
  • Maricopa, AZ
  • January 07, 2020

Take lots of pictures of the inside and outside. This is the most amazing experience I’ve had, during this 6 month build. It’s worth the wait to have a brand new home!

star-rating Enjoyable experience!

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Ammanda M.
  • Riverside, CA
  • December 20, 2019

This is my first home and it was a great experience working with KB homes.

star-rating KB Home - Some contract problems

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Mark W.
  • Clermont, FL
  • December 18, 2019

Some contract problems

KB Home responded:
Hi Mark, thanks for the feedback. If we can help with anything, let us know at CustomerRelations@kbhome.com. –James

star-rating KB Home - I think all homes are little over priced in Vegas no matter

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • melina e.
  • North Las Vegas, NV
  • December 18, 2019

I think all homes are little over priced in Vegas no matter who’s the builder

star-rating Great sales and service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Kelly L.
  • Fuquay Varina, NC
  • December 12, 2019

I thoroughly enjoyed the sales and the service at KB Homes. Responsive, friendly, and trustworthy is how I would summarize the process of buying a KB Home.

star-rating Great quality and personal service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Jack E.
  • Henderson, NV
  • December 11, 2019

Love Vanessa and Sean -- extra help even when they were off that day and evening

star-rating Great home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Rogelio J.
  • Woodland, CA
  • December 10, 2019

Moved in 1 month ago. Great place to live. John was great and helped me out a lot. Overall my experience was amazing!