What Homeowners Have to Say About KB Home

KB Home has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home’s 3026 homeowner reviews to learn why they are the right team to build your new home.

4.6 out of 5 stars
in all areas

star-rating

3026 Reviews - 297 Communities

5 ★(2250)

4 ★(419)

3 ★(186)

2 ★(104)

1 ★(67)

Quality 4.5

Trustworthiness 4.6

Value 4.6

Responsiveness 4.6

star-rating 2909 Prairie Creek Drive

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Linda L.
  • Loveland, CO
  • September 10, 2020

The KB team have been great to work with in every aspect

star-rating Great value and quality for a new build

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Moumita R.
  • Manor, TX
  • September 09, 2020

Out of all the well known home builders out there, KB Homes offers extensive options for customization and upgrades for your home which means no two homes are truly the same. Great build plans as well. My only negative with workmanship and materials were primarily with the cabinet quality and installation and the work done to fix a patch after an HVAC installation that went very wrong. They were quick to remedy it but it's still not 100% and most likely will never be but it's pretty minor cosmetic wise at this point. ... More

star-rating Great Forever Home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Adam P.
  • Fontana, CA
  • September 03, 2020

We cannot be happier with the home we purchased. There have been a few glitches, but they were quickly resolved and the contractors are consistently staying in touch with us to ensure that everything within our home is working correctly. The staff here in Fontana could not have been nicer or more attentive than they have been. There was only problems with the finance department, but everybody else was amazing to work with. ... More

star-rating Homebuilding with KB Home

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Lenell W.
  • Phoenix, AZ
  • September 03, 2020

Very fast and easy process. Within a few weeks of putting down earnest money, we had our design appointment done and they had begun the building process. Within 8 months we were in our home. We have been here about 7 weeks now and we love it. Ken and Tricia are the absolute best and we are grateful for their help, constant picture updates, and more. Have already recommended KB Home to other friends in Las Vegas and Washington State. Thank you KB Home for making our first-time homebuying processing seamless, easy and exciting!! ... More

star-rating Great Experience with KB Homes

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Marco C.
  • Katy, TX
  • September 03, 2020

Friendly, professional and responsive staff; especially Alma and Bobby amazing experience with both. On the lending side not so much with our loan officer there were times we had to leave multiple messages and it took days for us to hear from him, maybe he is overworked and needs an assistant or perhaps they need more loan officers to handle all of us home buyers in a more efficient and timely manner. ... More

star-rating Review

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • AURORA, CO
  • September 02, 2020

I loved working with KB... my only thing is that I was told there would be communication after I bought the house and closed. There has been none... not a big deal as I haven’t really needed anything but it was stressed that they would communicate after the process a lot so kind of strange! ... More

star-rating KB Home - Pleased with the purchase

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Caleb F.
  • Bradenton, FL
  • September 02, 2020

Pleased with the purchase

star-rating Great BUILDER'S

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Nina A.
  • Manor, TX
  • September 02, 2020

Kb do a very good job in taking care of is clients I recommend you to go with them for your new home if u need a peace of mind.

star-rating Great experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Abraham S.
  • Las Vegas, NV
  • September 02, 2020

All details explained before purchase and during the whole construction process. The sales team, which followed up with us through the whole construction process (Laura & Jeff) was professional and knowledgeable and gave us the feeling of care and continuity. KB Home - A company to trust for experience and delivery. Thank you. ... More

star-rating Excellent!!!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Aftab S.
  • Pflugerville, TX
  • September 01, 2020

The best part of KB Home is lots of customisation choices, of course it cost you a bit but the place you will live for a while is worth spending that money for the value added to your lifestyle; it varies person to person, however, I am enjoying it everyday. My overall experience is excellent! ... More

star-rating KB Home - The whole experience from beginning to the end was awesome and

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Hector L.
  • Las Vegas, NV
  • September 01, 2020

The whole experience from beginning to the end was awesome and done precisely.

star-rating kb review

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Melvin S.
  • Las Vegas, NV
  • September 01, 2020

great customer service

star-rating New home build

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Catherine M.
  • Glendale, AZ
  • August 26, 2020

Everything went smoothly, was in consistant contact with sales, build and finance thru the whole process.

star-rating Great home at an affordable price

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Michael M.
  • Hollister, CA
  • August 25, 2020

great home with fantastic customer service from sales, to loan and customer support. Some of thr craftsmanship from the construction crew was slightly less than perfect.

star-rating Great Experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Reginald W.
  • Converse, TX
  • August 25, 2020

Nice home and property. Great place to start a family. Simple and efficient home buying process, took care of all my needs. Thank you!

star-rating Everything went well

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Connie R.
  • Gold Canyon, AZ
  • August 06, 2020

the experience was great but the only thing I'm not happy with is that I can't fit 2 cars in the garage. I assumed that they were built big enough for 2.

star-rating Excellent

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Tim K.
  • Valley Center, CA
  • July 21, 2020

Thanks to the staff at Bear Peak (Angelina, Rory, and Shawn), our buying experience was seemless. KB is fortuitous (that means lucky), to have them on their staff.

star-rating Easy Process, Great House

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Nicholas J.
  • Leander, TX
  • July 21, 2020

The entire process was really easy and people were there the answer questions the whole way through. We love our house and it was even finished a little early. There are a lot of things that need to be decided on early on, but there were people there to walk you through the process. I would have liked a few more customizations, but otherwise, near perfect experience. ... More

star-rating Quality home in a niche market

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Michal H.
  • Castle Rock, CO
  • July 21, 2020

Finding a new, quality built ranch style paired home in today’s housing market is rare and needed. My new home in Castle Rock Colorado is perfect in size, energy efficient, and good for both seniors and younger people, with and without families. A great mix for all . ... More

star-rating Excellent Buying Experience

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Patrick R.
  • Palm Coast, FL
  • July 14, 2020

You will receive excellent customer service from both the on-site builder; and the sales team.

star-rating KB Home - To KB Home team, Thank you!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Mikael E.
  • Pflugerville, TX
  • July 14, 2020

To KB Home team, Thank you! Steve, Kc, Chelsey and Clint provides me all the update via email or text as their respond time is so fast. They even acknowledge that my prefer way of communication is email or text as I'm always on call for my work. They always give me updates every Friday or every other week especially during this pandemic. During this kind of event, update is what we need as we don't know what is happening. They texted me during the pandemic that they're on shutdown because of government requirement and they also text and email me when they're going to start again building. It removes my anxiety knowing that I have an awesome construction team to give me status on what is happening. Thank you Chelsey for helping me with my last minute removal of wall and additional add-on. ... More

star-rating Great deal

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jose S.
  • Buckeye, AZ
  • July 09, 2020

Quality of materials not that great whomever KB used form lumber wasn't as i was expecting but overall final product turned out great

star-rating Had wonderful experience from sales to the foreman.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Mi G.
  • San Antonio, TX
  • July 04, 2020

Easy transition from old house to the newly built.

star-rating Love my KB Home

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Mary M.
  • Gibsonton, FL
  • June 30, 2020

My home is beautiful, and exactly as I wanted. There were a couple of hiccups in the building process, but they always responded quickly and fixed whatever the issue was. Now that I've lived here for almost 2 months I've noticed some small things that needed attention, and they have still responded quickly, and they have not given me any grief about fixing anything. I love the neighborhood as well because it is small and no CDD fees. Overall, I am very satisfied with my choice to go with KB Homes and I absolutely love my home. ... More

star-rating Report

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • William W.
  • San Antonio, TX
  • June 30, 2020

My sales person was the very best and professional. She was very very responsive to every query.