What Homeowners Have to Say About KB Home

KB Home has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home’s 3026 homeowner reviews to learn why they are the right team to build your new home.

4.6 out of 5 stars
in all areas

star-rating

3026 Reviews - 302 Communities

5 ★(2250)

4 ★(419)

3 ★(186)

2 ★(104)

1 ★(67)

Quality 4.5

Trustworthiness 4.6

Value 4.6

Responsiveness 4.6

star-rating KB Home - Excellent

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Daliah Q.
  • Houston, TX
  • December 20, 2018

Excellent

star-rating KB Home - Great experience.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Juan G.
  • San Antonio, TX
  • December 18, 2018

Great experience.

star-rating KB Home - Long story short, the KBHomes staff were really great on every

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Alexis P.
  • Jacksonville, FL
  • November 25, 2020

Long story short, the KBHomes staff were really great on every section of the buying purpose.

star-rating KB Home - Great team, very helpful and responsive.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Joe R.
  • Hollister, CA
  • November 25, 2020

Great team, very helpful and responsive.

star-rating Customer service

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Stacey M.
  • Gibsonton, FL
  • November 20, 2020

The customer service from the sales rep Jeff and the builder Tony. Outstanding

star-rating Good experience

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Donald G.
  • Palm Coast, FL
  • November 19, 2020

Overall, a pretty good experience. The Design Studio was great. Sonia helped us design a beautiful home. The ability to choose so many options isn't what I expected and the price point for upgrading is very reasonable. This makes each home unique. I do feel that some of the contractors aren't as detailed as others, but the Construction Manager tightens up any concerns promptly and follows up appropriately. ... More

star-rating Amazing experience- even during a pandemic

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Ashley S.
  • Leander, TX
  • November 17, 2020

From the first time we talked about floor plans and available lots, to our closing day, everyone was amazing. Our sales associate transferred communities and still managed to keep us updated weekly. Superintendent was very responsive and kept us up to date the entire time, and made it possible to close early! ... More

star-rating KB Home - kB homes is really good, outstanding customer service with sales

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Scott M.
  • Mascotte, FL
  • November 17, 2020

kB homes is really good, outstanding customer service with sales and the builder

star-rating KB Home - Jenee was excellent during the entire process.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Dan P.
  • SIMI VALLEY, CA
  • November 16, 2020

Jenee was excellent during the entire process. Richard and Sal were very responsive and helpful. The design center had some hiccups with some of the things we picked but so far we have been accommodated.

star-rating KB Home - sales team very informed and helpful

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Michael B.
  • Parker, CO
  • November 13, 2020

sales team very informed and helpful

star-rating KB Home - I had a great experience buying a hole from KB.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Ryan R.
  • Riverview, FL
  • November 12, 2020

I had a great experience buying a hole from KB.

star-rating Communication

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Saralyn P.
  • Spanaway, WA
  • November 10, 2020

Kevin and other associates kept me updated w/ current progress as well as photos. (I was purchasing while living in another state. ) felt confident of my best interest.

star-rating Service 100% Guaranteed

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Oscar H.
  • Murrieta, CA
  • November 10, 2020

KB homes made my dreams come true! Let them help you achieve your dreams!

star-rating KB Home - It was great experience buying the home from KBHomes.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Saaksham K.
  • San Jose, CA
  • November 06, 2020

It was great experience buying the home from KBHomes. Good prices with modern outlook.

star-rating KB Home - The buying process with easier then I thought

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Gloria S.
  • Moreno Valley, CA
  • November 05, 2020

The buying process with easier then I thought

star-rating Overall great home buying experience!

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jeremias A.
  • Ontario, CA
  • November 05, 2020

My wife and I were very pleased with the service from all the KB Staff that has worked with us. Mark from the sales office was extremely kind and helpful throughout the home buying process. He was always available to help answer any of our questions. Once we moved in there were a few items which needed to be addressed, but Handel from KB Customer Service was awesome and made sure all our service request were taken care of in a timely manner. We are very pleased with the service from KB Northpark in Ontario and we are very happy with our new home! ... More

star-rating Kept us in the loop with consistent updates

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Brandon O.
  • Aurora, CO
  • November 05, 2020

Overall very easy home buying experience

star-rating KB Home - A few issue we had to contact the warranty people.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Hannah J.
  • Ontario, CA
  • November 05, 2020

A few issue we had to contact the warranty people. Quick response. Could be better if they discovered the issue And fix it before closing.

star-rating KB Home - Nicely built home, just a couple of design flaws, pertaining

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Charlie M.
  • Davenport, FL
  • October 22, 2020

Nicely built home, just a couple of design flaws, pertaining the kitchen light placement, the hallway light placement entering the home from the garage, no screen door for the patio and the driveway could be a little wider to accommodate two vehicles. In addition, the garbage and recycling cans need an area on the side of the house to be placed, most likely some type of cement platform. ... More

star-rating KB Home - The buying and building process went smoothly, especially considering

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Gary M.
  • San Antonio, TX
  • September 30, 2020

The buying and building process went smoothly, especially considering the challenging tines in which we live

star-rating Excellent

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Michael G.
  • Tucson, AZ
  • September 23, 2020

Excellent price and workmanship

star-rating KB Home - Buy Buy Buy , it’s a great community.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • John H.
  • Davenport, FL
  • September 22, 2020

Buy Buy Buy , it’s a great community.

star-rating Finally, our Dream Home!!

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Michael F.
  • Rohnert Park, CA
  • September 15, 2020

Our family absolutely loves our KB Home! From the design to the details we were able to add at the studio we're in love. Beginning with the first steps of our purchase with the sales crew (Michael and Deb) I was impressed with their transparency and communication. At the studio, Debbie was extremely helpful as the choices were abundant. She understood we had a price range in mind and with her guidance we were able to design a killer home. Of course, with Covid this wasn't an ideal situation, but the crews pressed on and delivered our home within the time frame given. Lastly, and of course I'm biased, but you can't go wrong with a KB Home. ... More

star-rating KB Home is deal maker.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • George M.
  • Menifee, CA
  • September 15, 2020

for the first time as new home buyer i am satisfied with my decision ..

star-rating Thoughtful design and planning

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Larry H.
  • Fuquay Varina, NC
  • September 15, 2020

Great plans, competent people, decent quality materials and reasonable pricing