What Homeowners Have to Say About KB Home

KB Home has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home’s 3001 homeowner reviews to learn why they are the right team to build your new home.

4.6 out of 5 stars
in all areas

star-rating

3001 Reviews - 295 Communities

5 ★(2237)

4 ★(414)

3 ★(185)

2 ★(102)

1 ★(63)

Quality 4.5

Trustworthiness 4.6

Value 4.6

Responsiveness 4.6

star-rating Review summary

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Mary M.
  • Riverview, FL
  • December 21, 2018

The staff throughout the buying process were pleasant, friendly and responsive.

star-rating Great house with supportive team

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jang Y.
  • San Jose, CA
  • December 21, 2018

Purchased new town house from KB 2 month ago, from purchase to warranty fix service, KB home provided great service and house!

star-rating ed's response

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Edward R.
  • North Las Vegas, NV
  • December 20, 2018

don't have any at this time

star-rating KB Home - Great service.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Dongping H.
  • Elk Grove, CA
  • December 20, 2018

Great service.

star-rating Very happy homebuyer!!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Steven G.
  • San Antonio, TX
  • December 20, 2018

Brandon, Lionel, and Nathan were awesome at accommodating to my schedule and helping move the process along quickly!

star-rating Great experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Ana A.
  • Round Rock, TX
  • December 20, 2018

The process was great and I am very happy living in the house.

star-rating KB Home - Good

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • RaSheda H.
  • Goodyear, AZ
  • December 20, 2018

Good

star-rating AWESOME

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Natasha B.
  • Manor, TX
  • December 20, 2018

KB Home and its team did a phenomenal job. We are very happy with our home and know that we made the best choice in builders. The entire KB Home team kept us in the loop throughout the whole process and made it super easy to follow and understand. Highly recommend!! ... More

star-rating Purchase of new home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Sandra L.
  • Ceres, CA
  • December 20, 2018

My husband and I had a great experience with KB Home orchard terrace. Susana was extremely helpful and always updated us on anything we needed to know. Kb home was very professional and it made our experience priceless on the purchase of our new home. ... More

star-rating A+ Production

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Charusorn C.
  • Pflugerville, TX
  • December 20, 2018

Very trusted, productive, and knowledge of a true builder

star-rating Very happy in Longmont

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anne W.
  • Longmont, CO
  • December 20, 2018

We had a great experience with KBHome in Longmont. We received a status call each week to keep us up to date on what to expect in the next week. Our questions were answered quickly and any concerns were addressed completely.

star-rating Excellent experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Michael S.
  • Hutto, TX
  • December 20, 2018

Exceeded expectations. Great job

star-rating Overall great experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Maria M.
  • Jacksonville, FL
  • December 20, 2018

I’d highly recommend KB Home! Great customer service and the buying process went smooth from start to finish. Very happy with my new home.

star-rating Awesome!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • ROGER v.
  • San Antonio, TX
  • December 20, 2018

Listen to your loan officers advised how to secure a loan. Learn how to Budget at the KB studio.

star-rating KB Home - Excellent

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Daliah Q.
  • Houston, TX
  • December 20, 2018

Excellent

star-rating KB Home - Great experience.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Juan G.
  • San Antonio, TX
  • December 18, 2018

Great experience.

star-rating KB Home - Long story short, the KBHomes staff were really great on every

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Alexis P.
  • Jacksonville, FL
  • November 25, 2020

Long story short, the KBHomes staff were really great on every section of the buying purpose.

star-rating KB Home - Great team, very helpful and responsive.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Joe R.
  • Hollister, CA
  • November 25, 2020

Great team, very helpful and responsive.

star-rating Customer service

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Stacey M.
  • Gibsonton, FL
  • November 20, 2020

The customer service from the sales rep Jeff and the builder Tony. Outstanding

star-rating Good experience

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Donald G.
  • Palm Coast, FL
  • November 19, 2020

Overall, a pretty good experience. The Design Studio was great. Sonia helped us design a beautiful home. The ability to choose so many options isn't what I expected and the price point for upgrading is very reasonable. This makes each home unique. I do feel that some of the contractors aren't as detailed as others, but the Construction Manager tightens up any concerns promptly and follows up appropriately. ... More

star-rating Amazing experience- even during a pandemic

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Ashley S.
  • Leander, TX
  • November 17, 2020

From the first time we talked about floor plans and available lots, to our closing day, everyone was amazing. Our sales associate transferred communities and still managed to keep us updated weekly. Superintendent was very responsive and kept us up to date the entire time, and made it possible to close early! ... More

star-rating KB Home - kB homes is really good, outstanding customer service with sales

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Scott M.
  • Mascotte, FL
  • November 17, 2020

kB homes is really good, outstanding customer service with sales and the builder

star-rating KB Home - Jenee was excellent during the entire process.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Dan P.
  • SIMI VALLEY, CA
  • November 16, 2020

Jenee was excellent during the entire process. Richard and Sal were very responsive and helpful. The design center had some hiccups with some of the things we picked but so far we have been accommodated.

star-rating KB Home - sales team very informed and helpful

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Michael B.
  • Parker, CO
  • November 13, 2020

sales team very informed and helpful

star-rating KB Home - I had a great experience buying a hole from KB.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Ryan R.
  • Riverview, FL
  • November 12, 2020

I had a great experience buying a hole from KB.