What Homeowners Have to Say About KB Home

KB Home has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home’s 3001 homeowner reviews to learn why they are the right team to build your new home.

4.6 out of 5 stars
in all areas

star-rating

3001 Reviews - 295 Communities

5 ★(2237)

4 ★(414)

3 ★(185)

2 ★(102)

1 ★(63)

Quality 4.5

Trustworthiness 4.6

Value 4.6

Responsiveness 4.6

star-rating Superior

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • MaryAnn L.
  • San Antonio, TX
  • September 11, 2019

Most highly qualified personnel. Always on top of the line.

star-rating Great work and great experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Thomas D.
  • Aubrey, TX
  • September 11, 2019

Great job by Vince and Steven throughout the whole process.

star-rating KB Home - Great team of builders.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Elvira R.
  • Round Rock, TX
  • September 11, 2019

Great team of builders. I love my new home built by KB home.

star-rating KB Home - care about customer

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Lei L.
  • Pflugerville, TX
  • September 10, 2019

care about customer

star-rating KB Homes - The Best Builder

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Thenmozhi D.
  • Newark, CA
  • September 10, 2019

Our home purchase was completely smooth. We enjoyed the home designing experience and the walk through sessions of how our house is being built. The final walk thru and handover was a very pleasant experience with Nicole. She is the BEST!!

star-rating In love w my home!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jenny L.
  • Fresno, CA
  • September 10, 2019

The whole team did everything possible to make me a happy customer!

star-rating KB Home - perfection

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Yan Y.
  • Katy, TX
  • September 10, 2019

perfection

star-rating Great Team!!!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Perry S.
  • Camarillo, CA
  • September 10, 2019

Really happy with my home buying experience with KB at Mariposa. Well done!

star-rating Awesome

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Wesley W.
  • Winter Haven, FL
  • September 10, 2019

Everybody was helpful, nice and hard working. when I had a question it was answered quickly and accurate

star-rating Dream home!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • gerald d.
  • Fort Myers, FL
  • September 10, 2019

From the beginning sales staff were knowledgeable and friendly. The home was constructed on time with quality workmanship. The superintendent was readily available to speak to us by phone or in person to answer any questions. More than happy with purchase. ... More

star-rating Awesome

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jon A.
  • Bastrop, TX
  • September 10, 2019

Very responsive to needs. From the Sales staff, Studio, Builder, Financing, and Warranty. All a one stop customized shopping experience.

star-rating KB Home - Great customer service 10

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Skye D.
  • Tucson, AZ
  • September 10, 2019

Great customer service 10

star-rating Great Home at a Great Price!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Las Vegas, NV
  • September 10, 2019

I couldn't be happier with my home! KB was always on point through this process, responded to any and all questions and concerns, and delivered my home as scheduled. I will definitely recommend KB to my friends and family.

star-rating MY piece of heaven

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Saint Augustine, FL
  • September 10, 2019

The sales people are so friendly and helpful keeping you weekly up to date on progress of your home. If you are out of state, that is so comforting. The studio takes stress out of picking so many things. The building supervisor is so organized. He works really hard to accommodate! You will no be disappointed with KB homes. ... More

star-rating Excellence!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Felipa A.
  • Live Oak, CA
  • September 10, 2019

The service and step by step of the home building experience was very enjoyable due to the professional behavior of the staff!

star-rating KB Home - Good costumer service while building process

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Juan A.
  • Houston, TX
  • September 10, 2019

Good costumer service while building process

star-rating KB Home - Great employees at KB, very helpful and very tentative to issues

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Wendell B.
  • Winchester, CA
  • September 10, 2019

Great employees at KB, very helpful and very tentative to issues that needed attention. Thank you for giving us our first brand new house.

star-rating A great experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • M A.
  • Stockton, CA
  • September 10, 2019

The experience buying a house with KB Homes is awesome! The moment you start the paperwork they make the process easy I'm thankful to everyone who helped make my experience buying a house incredible. Thank you to sales representative Ke B, Loan Officer J W. and the processor R L. you guys made the process much easier. Thanks to everyone who had a part in building my house God Bless you all! ... More

star-rating KB Home - Everything is great.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Matthew M.
  • Prosper, TX
  • September 10, 2019

Everything is great. Jason has taken great care of us and all of our requests.

KB Home responded:
Hi Matthew, thank you for the kind words. If you ever have any questions, please feel free to email CustomerRelations@kbhome.com and we will ensure you are contacted. Welcome to the KB Home family. -Brian ... More

star-rating Great experience from start to finish

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Stuart R.
  • Stockton, CA
  • September 10, 2019

Staff were very helpful along the purchase process Site team very responsive to any and all asks

star-rating Great experience and very excited about our new home. The staff is very nice and helpful.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Darel B.
  • Prosper, TX
  • September 10, 2019

Great experience and company to start your new life with..

star-rating KB Home - Jason from KB is the best!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Colby S.
  • Prosper, TX
  • September 10, 2019

Jason from KB is the best! We love our new home.

star-rating Great buying experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Bernardo E.
  • New Braunfels, TX
  • September 10, 2019

The whole way through it felt like they were really taking care of our needs. We were being updated on everything and anything about the house. Good experience.

star-rating Feed back

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Ronald K.
  • Tampa, FL
  • September 09, 2019

Good quality home & delivered on time.

star-rating great home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Lionirez R.
  • Denver, CO
  • September 06, 2019

excellent customer service. excellent value for a new house in great area.