What Homeowners Have to Say About KB Home

KB Home has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home’s 2973 homeowner reviews to learn why they are the right team to build your new home.

4.6 out of 5 stars
in all areas

star-rating

2973 Reviews - 301 Communities

5 ★(2217)

4 ★(409)

3 ★(182)

2 ★(102)

1 ★(63)

Quality 4.5

Trustworthiness 4.6

Value 4.6

Responsiveness 4.6

star-rating KB Home - Overall experience was great.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Brian M.
  • North Las Vegas, NV
  • November 12, 2020

Overall experience was great. No builder is perfect, but it’s how they respond and present themselves. Pricing was better than the others and our ability to customize our home set them apart from the rest.

star-rating It was very pleasant experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Min K.
  • San Jose, CA
  • November 12, 2020

We purchased our first house from KB home. The sales person and all other KB staff were really helpful and responsive. During the process when we have questions or need documents, KB staff got back to us very quickly, provided all the information we need promptly. Quality assurance staff went over details of all the features, and helped fixing issues after closing. I recommend buying home from KB. ... More

star-rating KB Home - KB Homes made my experience of buying a home painless as can

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Alesia F.
  • North Las Vegas, NV
  • November 12, 2020

KB Homes made my experience of buying a home painless as can be! All the team members from the sales office to the loan officer to the superintendent were all very helpful. They were always there for me during the process and willing to answer any questions I may of had. ... More

star-rating The incentives!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Veronica P.
  • New Braunfels, TX
  • November 12, 2020

KB made it possible for my husband and I to purchase our first home stress-free with amazing incentives! I couldn’t have chosen a better team to build this home with. I absolutely recommend KB to all first time homebuyers.

star-rating Customer care

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Samuel K.
  • Sacramento, CA
  • November 12, 2020

KB homes seems to have adopted a unique philosophy of making you as a customer the center of all things and employees and partners working with them seems to practice this philosophy organically and with ease . To say that we felt part of the process and highly valued is an understatement, and when we talk to our neighbors we realized that we all have shared that experience. You want a place you can call home with a reliable team you can call for all your house issues even after you settle , KB is unmatched. Yolanda in sales office, Rob in home office are exemplary professionals and they literally get in your shoes and walk with you . Thank you KB . ... More

star-rating KB Home - Wonderful experience buying our first home.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Amy L.
  • Lincoln, CA
  • November 12, 2020

Wonderful experience buying our first home. We absolutely love this community.

star-rating Great sales girls

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Pyle D.
  • Davenport, FL
  • November 12, 2020

The home is super energy efficient and very well built. I know because I sold lumber and building materials for over 40 years. I also built several homes in Pennsylvania and know that KB homes are built with extra care and quality.

star-rating First time buyer

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • New Braunfels, TX
  • November 12, 2020

As a first time buyer, the process was great because of the people I was able to work with. I could not have asked for a better experience. Thank you, KB!

star-rating KB Home - KB homes constructs quality homes at affordable prices.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Richard O.
  • Valrico, FL
  • November 12, 2020

KB homes constructs quality homes at affordable prices. I got mine and I’m enjoying my new home with family.

star-rating KB Home - Great looking homes and friendly staff to help you with every

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Sarah N.
  • Elgin, TX
  • November 11, 2020

Great looking homes and friendly staff to help you with every step! People who care about your home buying experience

star-rating Outstanding Builder

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jonas B.
  • Manor, TX
  • November 11, 2020

I and my wife made a tour around shopping for the best builder in the city for about 3 months. KB homes was outstanding. We were just lucky to get what we wanted for our dream home. We starting building our home from scratch and had the opportunity to visit KB home studio where we choose all the materials we wanted from our home. I am thankful to Deb the sales agent who loaded us with every information we needed to start and gave us the best of advise. Giving us updates regularly till the end of the building process. Thankful to for Michelle the loan office for her guidance in the very successful loan process. Answering all our questions satisfactorily and giving us updates, making sure we knew what to expect and helping us stay on track. We were amazed how her hard work brought us broad smiles during closing. Thankful to Bricio the energetic formidable building superintendent for transforming our little rough idea into a magnificent life dream home. He was the brain, eyes and ears of our home as it was being built and did our first and final walk through with us during the finishing and when everything was complete. He was pointing out things that we probably would not have noticed had he not been on top of it. We thank him for our beautiful home. I think KB home is the only builder that would make owning a new home of your dream very easy. The entire KB home team followed through with all of their commitments throughout the building process. Thank KB home team for building the home of our dreams! ... More

star-rating The updates and commmnication.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Christiana D.
  • Richmond, TX
  • November 11, 2020

They are very professional, keeping you updated with any new development.Keep up the good work.

star-rating KB Home - KB Home is the best option out there!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Bright E.
  • Manor, TX
  • November 11, 2020

KB Home is the best option out there! My wife and I love our new home! Thank you so much!

star-rating KB Home - Great experience, lots of helpful people along the way

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Mason D.
  • Parker, CO
  • November 11, 2020

Great experience, lots of helpful people along the way

star-rating KB Home - The home buying process with KB Homes was very easy.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Izaya H.
  • North Las Vegas, NV
  • November 10, 2020

The home buying process with KB Homes was very easy.

star-rating Great Construction staff and Office Manager staff

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Fannie B.
  • San Antonio, TX
  • November 10, 2020

Great Construction staff and Office Manager staff

star-rating KB Home - The overall experience was good but the loan process was an ordeal

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Winter Haven, FL
  • November 10, 2020

The overall experience was good but the loan process was an ordeal due to covid reasons

star-rating KB Home - This builder will try to make you happy!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Madison M.
  • Hollister, CA
  • November 10, 2020

This builder will try to make you happy!

star-rating ssional

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Rhea S.
  • Gilbert, AZ
  • November 10, 2020

All of the KB representatives were wonderful to work with in the process of buying my new home. All my questions were answered promply in a professional manner. Customer service in sales, site manager and financial advice were all amazing. I tuely felt they had my best interest in mind throughout the whole home buildlng process. ... More

star-rating Home buying process was smooth everyone was helpful at any given time with any quiestions

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Bed N.
  • Pflugerville, TX
  • November 10, 2020

Awesome staff everyone always put costumer first helped with everything needed stayed over the hours to help us look at the house at times.

star-rating Great service!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Andrew D.
  • Hollister, CA
  • November 10, 2020

Very happy with the whole experience.

star-rating The thoroughness and availability of the sales staff and build crew.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Richard B.
  • Castle Rock, CO
  • November 10, 2020

The design of the home impressed me so much that I went from viewing the model to going on contract in 5 days. Diane was very helpful in guiding me through the process, as was David with the financial part. Everything went so smooth.

star-rating KB Home - Matt, the construction supervisor was fantastic, He made sure

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Candis S.
  • Saint Augustine, FL
  • November 10, 2020

Matt, the construction supervisor was fantastic, He made sure the process was smooth. Addressed any issues immediately

star-rating KB Home - The whole homebuyer process was stressful but KB homes made it

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Tony C.
  • Houston, TX
  • November 08, 2020

The whole homebuyer process was stressful but KB homes made it painless as possible throughout the process

star-rating Clear and Transparent process

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • San Jose, CA
  • November 07, 2020

We have been on the market for years looking for a home. As first-time buyers, we were a little afraid regarding the home buying process, but KB made it very smooth, transparent and quite pleasant. We love our new home and our new neighborhood. Thank you KB! ... More