What Homeowners Have to Say About KB Home

KB Home has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home’s 2973 homeowner reviews to learn why they are the right team to build your new home.

4.6 out of 5 stars
in all areas

star-rating

2973 Reviews - 301 Communities

5 ★(2217)

4 ★(409)

3 ★(182)

2 ★(102)

1 ★(63)

Quality 4.5

Trustworthiness 4.6

Value 4.6

Responsiveness 4.6

star-rating First Time Home Buyers

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Mary L.
  • Kyle, TX
  • August 25, 2020

We couldn't be happier! Especially having a new home built to our budget. Most of the homes in our budget needed several thousands of dollars in improvement to get to what we were able to do with a new build with KB Homes. We loved working with Edgar. He made sure our needs were met and kept us up-to-date even with things that didn't go our way. We appreciate his honesty and being up front with us on changes and expectations during COVID-19. ... More

star-rating Excellent experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Apopka, FL
  • August 25, 2020

Excellent quality materials and build. Good options for finishes. Exceptional staff and customer service!

star-rating Great Builder!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Tyler S.
  • Firestone, CO
  • August 25, 2020

Great builder! I'd recommend for anyone!

star-rating KB Home - The whole experience was great

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Marcos M.
  • Uhland, TX
  • August 23, 2020

The whole experience was great

star-rating 1st time home buyer

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Nicholas S.
  • North Las Vegas, NV
  • August 14, 2020

Freddy the superintendent handle all my questions and concerns. During the final walk he made sure everything was perfect for me.

star-rating Completely Satisfied Homebuyer!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Taka W.
  • Riverside, CA
  • August 13, 2020

Jeff was great to work with. He was very thorough throughout the entire process especially on the final walk through. He was responsive and helpful throughout the entire process and we still are able to contact him for issues months after we moved in. ... More

star-rating 5 Star Experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Steven S.
  • Winter Haven, FL
  • August 12, 2020

The whole experience was excellent. You have an outstanding crew working for you from Rod, Ed and everyone else. I would recommend your company to everyone. We really feel like everyone went out of their way to make us feel comfortable. Each and every person we dealt with was professional and an expert at what they're doing. Thanks for the great experience KBi ... More

star-rating Home at last!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Kiran S.
  • Ontario, CA
  • August 05, 2020

KB homes compared to other homes in the Ontario Ranch area have large lots and spacious interior floor plans. The home has smart features and makes for comfortable living. Karen, the sales consultant, was experienced, informed, and very patient. She responded quickly to all of my concerns and needs. With the help from Karen, my realtor's assistance, my lender, and the title company, I am now a home owner! Thank you for making an affordable and spacious home built to last. ... More

star-rating Love My New KB TownHome

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • North Las Vegas, NV
  • July 29, 2020

This is a beautiful community of townhomes and homes. Amber, in sales, and Eric, the super, are both very friendly and knowledgeable. I feel the design of the neighborhood, exterior and especially the interior of the home are well thought out. So many features and energy efficient too. I moved in over a month ago and I'm just as pleased today as I was the day I moved in. Definitely proud to own a KB Home. ... More

star-rating New home purchase

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Billy K.
  • Fuquay Varina, NC
  • July 28, 2020

An overall great home buying experience.

star-rating Everyone was fabulous

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anthony B.
  • Apopka, FL
  • July 28, 2020

Everyone was awesome, very helpful and very trustworthy.

star-rating Worked FOR us during the difficulties of COVID-19

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Seth B.
  • Firestone, CO
  • July 28, 2020

KB homes did an amazing job in ensuring we got everything we wanted and still closed in a timely fashion with COVID-19. My spouse was on leave during the lockdown, and Rich was able to work with us and manage a timely close date. They bent over backwards to provide what we needed and overcome the many obstacles during the lockdown. ... More

star-rating KB Home - Love it.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Chittraporn Y.
  • Fresno, CA
  • July 28, 2020

Love it. Good response to the issue.

star-rating Beautiful house

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anthony B.
  • Surprise, AZ
  • July 27, 2020

I appreciate the attentiveness of my loan officer

star-rating KB Home - Excelente

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Henry P.
  • Davenport, FL
  • July 26, 2020

Excelente

star-rating KB Home - Second time going through this builder.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Hutto, TX
  • July 25, 2020

Second time going through this builder. Very pleased!

star-rating KB Home - Fast and available!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Yi L.
  • Prosper, TX
  • July 23, 2020

Fast and available! Great and I would like to buy one more!

star-rating Great work

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Ashish S.
  • Pflugerville, TX
  • July 22, 2020

Thank you for working diligently and making sure the house is ready on time.

star-rating Excellent job, completely satisfied

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Rachel C.
  • San Antonio, TX
  • July 22, 2020

Working to improve your credit score from the start of the process does really pay off in the end.

star-rating KB Home - I love my new house.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Yvette R.
  • San Antonio, TX
  • July 21, 2020

I love my new house... it’s absolutely beautiful... inside and out!!!

star-rating Excellent Service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Tingting L.
  • Chino, CA
  • July 21, 2020

The sales office is very helpful, Michael sent house video & photos to me regularly to update the building process. He replied all my questions very fast.

star-rating KB Home - 5 star rating

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Fatemah B.
  • Kissimmee, FL
  • July 21, 2020

5 star rating

star-rating Good Experiance

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Dustin J.
  • Elgin, TX
  • July 21, 2020

Overall, I have had a good experience. Everyone has been/still is very helpful and accommodating. I like that KB provides so many options for your home. Garret is great to work with and Troy has been very helpful in helping get issues addressed, If anything, I think a "new home buyer" experience of some type at the Design Center would be helpful. As a new home buyer, I was a bit overwhelmed with the process. Having said that, everyone was very helpful! ... More

star-rating Quality Assurance of KB customer experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Tony D.
  • Perris, CA
  • July 21, 2020

Our experience w/ KB has been exceptional from the standpoint of sale office presentation and customer appreciation. Our observation and recommendations during the loan process would be to incorporate a client checklist, w/ quality assurance check-points to evaluate how the customers needs are being met from loan documentation request, to escrow signing. Please build in more lead time into the collection of documents for closing, and continuous feedback from loan processors. ... More

star-rating Good Experience!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Wesley A.
  • Clermont, FL
  • July 21, 2020

The KB team and builder have been pleasant to work with. Karen & Ray have been very attentive and helpful, which we have appreciated. Only somewhat difficult part was the home loan side/department.