What Homeowners Have to Say About KB Home in Jacksonville-St. Augustine

Read the 127 homeowner reviews of KB Home's new homes in the Jacksonville St. Augustine area. Jacksonville St. Augustine homeowners rated KB Home an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.5 out of 5 stars
in the Jacksonville-St. Augustine area

star-rating

127 Reviews - 26 Communities

5 ★(91)

4 ★(17)

3 ★(13)

2 ★(4)

1 ★(2)

Quality 4.5

Trustworthiness 4.6

Value 4.5

Responsiveness 4.4

star-rating The friendliness of everyone involved

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Kirk C.
  • Saint Augustine, FL
  • November 25, 2020

Everything was ready on time if there was a problem the team was diligent to get to fixed.

star-rating KB Home - It was a enjoyable house buying process.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Ryan B.
  • Jacksonville, FL
  • November 24, 2020

It was a enjoyable house buying process.

star-rating KB Home - Matt, the construction supervisor was fantastic, He made sure

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Candis S.
  • St Augustine, FL
  • November 10, 2020

Matt, the construction supervisor was fantastic, He made sure the process was smooth. Addressed any issues immediately

star-rating KB Home - Great experience.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • William M.
  • St Augustine, FL
  • November 05, 2020

Great experience. They are very responsive to any needs and questions you may have. Their Super intendant Matt was awesome and made sure we were happy with everything from start to finish.

star-rating KB Home - I would definitely buy another home with KB

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Annie L.
  • Saint Augustine, FL
  • November 05, 2020

I would definitely buy another home with KB

star-rating KB Home - Great all around experience.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Sean F.
  • Jacksonville, FL
  • October 29, 2020

Great all around experience. Always able to get answers to any questions we needed along the whole build and buying experience.

star-rating Great

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Devin B.
  • Jacksonville, FL
  • July 09, 2020

We had a great experience overall.

star-rating KB Home - 100% satisfied!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Saint Augustine, FL
  • July 07, 2020

100% satisfied!!

star-rating KB Home - We had a great experience would defiantly recommend to other

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Taylor H.
  • Saint Augustine, FL
  • July 01, 2020

We had a great experience would defiantly recommend to other future home buyers.

star-rating Excellent Home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Kevin J.
  • Jacksonville, FL
  • June 30, 2020

Love our new home!!!

star-rating My KB Home Sweet Home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Isabelita S.
  • Jacksonville, FL
  • June 23, 2020

Got an awesome new house !!! Love the high technology and the design too according to your wish ...

star-rating KB Home - Had a great experience, would recommend!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Erin R.
  • Saint Augustine, FL
  • June 17, 2020

Had a great experience, would recommend!

star-rating KB Home - Great job we love our new home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Charles L.
  • Jacksonville, FL
  • June 16, 2020

Great job we love our new home

star-rating Love my first home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Khristian P.
  • Jacksonville, FL
  • June 11, 2020

I’m really satisfied with my first home!

star-rating I love my home.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Micah S.
  • Jacksonville, FL
  • June 02, 2020

The staff has great patience and if I had any issues or concerns they were resolved through proper chain of command. I got great sq ft. for my home in regards to comparison on pricing with other home building companies. The community is quiet and I was pleased with the color selections of the home. The a la cart process which allows unique personal design. The loan department explained in great detail how the process worked (First time home owner). The salesperson contacted throughout the whole process and after closing. The contractors/superintendents took time ensure the home was built properly and timely during the time of Covid-19 (closed on 4/17/2020). ... More

star-rating Awesome

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jackie P.
  • Saint Johns, FL
  • May 14, 2020

Tyler was awesome and helped fix our dishwasher and shower heads.

star-rating KB Home - All aspects of the purchase process met my expectations from

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Gerald B.
  • Saint Augustine, FL
  • April 28, 2020

All aspects of the purchase process met my expectations from sales, display studio to construction and finally the follow up.

star-rating Amazing

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Abbie O.
  • Saint Johns, FL
  • April 15, 2020

I wasn't sure what to expect because I had heard that KB was a so so builder but I can honestly say that they are amazing. Nancy, Jayson, and Brian were helpful, responsive and attentive. They anticipated things we needed and were ready with answers and solutions when we needed them. My parents built with Richmond American so we were expecting certain issues but we had none. Our home is sturdy and efficient. Honestly it's built better than my parents and we paid much less than they did for a comparable home. I would build again with them in a heart beat. ... More

star-rating KB Home - Enjoying my new home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Marcel B.
  • Jacksonville, FL
  • April 02, 2020

Enjoying my new home

star-rating We love our new home!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Tina R.
  • Jacksonville, FL
  • March 24, 2020

Process was seamless from the sales office to building to lending. Everyone was professional and kept us up to date. All in all a wonderful experience.

star-rating Customer Service Oriented

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Rachel K.
  • St Augustine, FL
  • February 28, 2020

KB will work their tail off to make sure you are satisfied. Really appreciated everyone reaching out and focusing on customer service. Would absolutely recommend.

star-rating KB Home - Need to improve on design studio appointments and flexibility

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Saravanakumar p.
  • Jacksonville, FL
  • February 25, 2020

Need to improve on design studio appointments and flexibility

star-rating Great experience!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Theodore C.
  • Jacksonville, FL
  • February 22, 2020

From David our salesman to Amy at the design center back to Joe our supervisor for the build, we could not be happier! Matt also helped out when Joe was not there. This is the 3rd house we have had built and by far the best experience!

star-rating Best ever!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Richard K.
  • Saint Augustine, FL
  • February 18, 2020

Fadell is the best property manager I have seen in 30 years!

star-rating 10

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Gefrexender B.
  • Jacksonville, FL
  • February 04, 2020

the company pretty gives a gift as welcome to a new home anything just remember the company.