What Homeowners Have to Say About KB Home in Ventura

Read the 25 homeowner reviews of KB Home's new homes in the Ventura area. Ventura homeowners rated KB Home an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.4 out of 5 stars
in the Ventura area

star-rating

25 Reviews - 4 Communities

5 ★(16)

4 ★(5)

3 ★(2)

2 ★(1)

1 ★(1)

Quality 4.3

Trustworthiness 4.5

Value 4.4

Responsiveness 4.5

star-rating KB Home - I recommended,, very professional , good service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Ernesto E.
  • Santa Paula, CA
  • November 17, 2020

I recommended,, very professional , good service

star-rating Staff make the whole process easy

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Brenda R.
  • Santa Paula, CA
  • September 15, 2020

Absolutely fell in love with our new home, but the staff make the whole process easy and enjoyable. KB homes staff has great customer service! If the staff member couldn't help you they got back to you promptly or they would guide you to someone who could best assist you. Everyone went above and beyond the scope of their position. After we purchased our home multiple staff members reached out to myself and my husband to make sure everything went well and offered their assistance with anything that might arise. It made us feel secure knowing that someone was always working on our file and they were constantly striving to make the purchase go smoothly for us. ... More

star-rating KB Home - Satisfied with my home.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Denise J.
  • Santa Paula, CA
  • April 27, 2020

Satisfied with my home.

star-rating KB Home - Wonderful and responsive staff.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Thomas K.
  • SIMI VALLEY, CA
  • March 24, 2020

Wonderful and responsive staff.

star-rating Everyone was very informative and helpful in making my decision

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Mario D.
  • Camarillo, CA
  • February 04, 2020

Everyone was very informative and helpful in making my decision

star-rating Mariposa camarillo

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Alan R.
  • Camarillo, CA
  • January 21, 2020

We love our new home. We had a few problem when we moved in but they were quickly fixed. Sal is the best to deal with when we moved in to help us.

star-rating KB Home - Andy, Fidel and Sal are amazing!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Julio A.
  • Camarillo, CA
  • December 10, 2019

Andy, Fidel and Sal are amazing!

star-rating Great experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Camarillo, CA
  • October 22, 2019

The builders are extremely helpful and provide excellent customer service. Great buying and move in experience!

star-rating We love it

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jason S.
  • SIMI VALLEY, CA
  • September 24, 2019

It was s great experience from the beginning. Jenee and Curtis were a pleasure to work with. We love it here!

star-rating Great Team!!!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Perry S.
  • Camarillo, CA
  • September 10, 2019

Really happy with my home buying experience with KB at Mariposa. Well done!

star-rating Great work

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Darnelle M.
  • Camarillo, CA
  • July 16, 2019

Andi treated us with the upmost respect

star-rating excellent experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Lu S.
  • Camarillo, CA
  • July 09, 2019

excellent experience very nice persona;s responsible custom services

star-rating KB HOME is the best!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Kenny L.
  • SIMI VALLEY, CA
  • December 28, 2018

Love our new home and the neighborhood. It's a good place to take a walk.

star-rating KB Home - Jenee was excellent during the entire process.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Dan P.
  • SIMI VALLEY, CA
  • November 16, 2020

Jenee was excellent during the entire process. Richard and Sal were very responsive and helpful. The design center had some hiccups with some of the things we picked but so far we have been accommodated.

star-rating KB Home - Happy with my home!

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Camillo I.
  • SIMI VALLEY, CA
  • January 07, 2020

Happy with my home!

star-rating KB Homes

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Amy H.
  • Camarillo, CA
  • January 14, 2020

I have had a great experience with everyone who has worked with me at KB Homes. I bought my Townhome 5 months ago. I was able to upgrade my home and pick out what i wanted. Andi in the sales office was so nice and amazing to work with. She made the whole process of buying a home easy. Sal has helped me with everything after i moved in. When i call him to come over to help fix something he responds right away. Sal and Andi have been there the whole time since i bought my Townhome. The quality of the home is not what i expected. This home was built was built so fast and had so many people working on it. I repainted my house. I did not like the way things were installed here. I did get everything fixed. ... More

star-rating New townhouse

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 4

  • Marc G.
  • Camarillo, CA
  • May 15, 2019

My wife and I love our townhome. The sales staff was professional, honest and helpful. The after sales staff has been helpful with a couple of minor issues and they are timely in their response. Unfortunately, we have had less than a happy experience with the KB mortgage side of the business. I will not recommend them. ... More

star-rating KB Home - Okay grading.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 4

  • Donald B.
  • SIMI VALLEY, CA
  • March 17, 2020

Okay grading. A little to pricey for a few cheap looking standard fixtures like the flooring.

star-rating Satisfied overall

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Christiaan V.
  • SIMI VALLEY, CA
  • January 16, 2019

We were pleased with the overall buying experience

star-rating Their willingness to make things right after the purchase.

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • David C.
  • SIMI VALLEY, CA
  • November 05, 2020

There were a number of things wrong with the house after we moved in but the construction manager and his staff were very responsive and quick to fix them.

star-rating Good sale person and loan officer. Coperator is bad people to deal with.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • Loi L.
  • SIMI VALLEY, CA
  • October 28, 2020

Closing date is critical problem. we didn't know until last minute. It is not easy for us to plan to move with mover. We wish had more time to plan.

star-rating Materials quality could be better,

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Jose R.
  • SIMI VALLEY, CA
  • October 22, 2020

You guys can do better. KB is a big corporation. I was expecting great service and quality. I am disappointed with the whole experience. This is not my first new home I purchased.

star-rating KB Home - Generally speaking, all the personnel are very kind and helpful.

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • Sally H.
  • Camarillo, CA
  • July 23, 2019

Generally speaking, all the personnel are very kind and helpful. The only thing made me somewhat upset is your loan company was not very efficient, Jose is nice but the whole process is not a pleasant experience.

KB Home responded:
Hi Sally, we will be sure to pass your feedback over to KBHS Home Loans management. If you have any questions about your home, please feel free to contact us at CustomerRelations@kbhome.com. Best wishes. --Brian ... More

star-rating Extremely Dissapointed

Quality star-rating 2

Trustworthiness star-rating 1

Value star-rating 2

Responsiveness star-rating 2

  • Alice S.
  • Santa Paula, CA
  • November 11, 2020

Once you sign the purchase agreement get ready for delays, broken promises and costly mistakes that will most likely delay your closing. We have been in our home a month and a half, had to leave for 5 days for them to do the repair work to the house at the end of October and still have not received reimbursement as promised. Their vendors do NOT wear masks so beware of that if you are at high risk for COVID. Our solar is still not set up and the HOA rep does not respond for weeks at a time. ... More

KB Home responded:
Hello, Alice, we appreciate your feedback on your experience, and we will be sure to share your comments with KB Home division management. Best wishes. -James

star-rating KB Home - Nothing.

Quality star-rating 2

Trustworthiness star-rating 1

Value star-rating 1

Responsiveness star-rating 1

  • Anonymous
  • SIMI VALLEY, CA
  • November 04, 2020

Nothing... had a worst buying experience!

KB Home responded:
Hello, I am sorry that you are disappointed with your experience and would like to help. I can ask one of our division managers to contact you to discuss your experience. If you would be willing to email your name and contact information to CustomerRelations@kbhome.com, I’ll make sure someone reaches out to you as soon as possible to look into any concerns you may have. -Brian ... More