What Homeowners Have to Say About KB Home in Orange County

Read the 21 homeowner reviews of KB Home's new homes in the Orange County area. Orange County homeowners rated KB Home an average 4.8 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.8 out of 5 stars
in the Orange County area

star-rating

21 Reviews - 9 Communities

5 ★(17)

4 ★(3)

3 ★(1)

2 ★(0)

1 ★(0)

Quality 4.6

Trustworthiness 4.7

Value 4.7

Responsiveness 4.8

star-rating KB Home - It is all very good.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Yajun W.
  • Irvine, CA
  • November 21, 2020

It is all very good.

star-rating KB Home - Everything was perfect.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Tian Y.
  • Anaheim, CA
  • November 18, 2020

Everything was perfect. Thank you for all the great work.

star-rating Great cusomer service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • George P.
  • Anaheim, CA
  • September 15, 2020

KB homes are well built for life

star-rating KB Home - Great experience with the buying process as well as great home.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Vaibhav S.
  • Irvine, CA
  • July 21, 2020

Great experience with the buying process as well as great home.

star-rating KB Home - good location

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Weiming W.
  • Irvine, CA
  • June 30, 2020

good location

star-rating Good service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Lingli W.
  • Irvine, CA
  • April 28, 2020

Good service

star-rating Superb performance!!!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Anaheim, CA
  • January 23, 2020

I had an excellent experience buying my home at KB Home; everyone from sales (Eddie), design/studio (Virginia & Shah) and construction manager/Superintendent (Robert) and his assistant (Handel) all are very friendly, professional and provided excellent services. I would highly recommend my friends and family to buy a home with KB Home. ... More

star-rating Very Lovely Home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • QUANG V.
  • Anaheim, CA
  • January 22, 2020

We're very happy with our new home and the KB team was a pleasure to deal with. We were utterly impressed with the level of service provided by the KB superintendent and one of his construction team leads (Robert and Handel). They demonstrated great knowledgeability and willingness to help, and their diligent follow-ups were absolutely reassuring. Our sincere thanks to the team. ... More

star-rating KB Home - /very good experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Clover I.
  • Irvine, CA
  • January 21, 2020

/very good experience

star-rating Happy Homeowners!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • MILLICENT O.
  • Anaheim, CA
  • January 20, 2020

Our family has nothing but wonderful things to say about our experiences with the KB team here at Euclid Place. From the beginning John has been wonderful working with us to purchase our home and his sales colleague Eddie has also been helpful even if he wasn’t our sales representative. We’re always treated kindly and our questions were answered right away. Robert, Handel, and the entire construction crew have done an awesome job with our home and we are so happy with it. Up until now Robert and Handel always ask if things are going okay with the house and are extremely responsive when we need help or if there are any issues. Thank you to the KB Home team! ... More

star-rating GREAT

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Srikrishnad T.
  • Anaheim, CA
  • January 17, 2020

I AM SO IMPRESSED WITH THE RESPONSE OF MR.RAINER, ROBERT AND HANDEL ROBERT IS REALLY GREAT. HE IS VERY KNOWLEDGEABLE AND TRUSTWORTHY.

star-rating Great Customer Service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Irvine, CA
  • January 14, 2020

KB Home provides customer services are the best. The technicians are very responsive and skillful.

star-rating KB Post move in survey

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Richard C.
  • Lake Forest, CA
  • January 07, 2020

The post move in maintenance has been excellent. John Dean has been very responsive and professional.

star-rating Outstanding Customer Service!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Norbertro A.
  • Anaheim, CA
  • January 07, 2020

The KB team was very helpful and made the purchase super easy for us.

star-rating Excellent service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Ji K.
  • Irvine, CA
  • August 27, 2019

Excellent service and sales rep sue

star-rating It’s a beautiful house!

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Jacki L.
  • Lake Forest, CA
  • July 18, 2019

The purchasing process was wonderful, the sales office is great, the workmanship was a bit sloppy but they corrected upon requests. Loving our new home!

star-rating KB Home - Great house, great service, staffs are very nice as well!

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Nini J.
  • Irvine, CA
  • November 05, 2020

Great house, great service, staffs are very nice as well!

star-rating Awesome

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Irvine, CA
  • July 07, 2020

On time closing

star-rating Great responsiveness to issues

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 5

  • Anonymous
  • Irvine, CA
  • October 31, 2019

We are pleased to move in to our new home in Elderberry, Portola Springs Irvine. We thank KB Home customer service of their responsiveness to our request of any touch up works that are needed once we move in. They know our concerns and schedule appointments quickly and have people come over to do touch up works. Thank you for the attention and courtesy that KB Home customer service has shown to us. ... More

star-rating A piece of property to stay

Quality star-rating 2

Trustworthiness star-rating 3

Value star-rating 2

Responsiveness star-rating 3

  • Joe C.
  • Anaheim, CA
  • April 21, 2020

I would have expected the builder to give option to buyers to do some upgrades after building the house being they are the builder.

star-rating Many false promises delivered in a very sophisticated way

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 3

  • Anonymous
  • Irvine, CA
  • November 02, 2019

1. Credit from standard options that can be applied towards to upgrades - This is really not true. They do make it look its true on little things like the faucets that you can check outside but anything that goes in thousands and the exact model is not found in the stores they added at least a 50% premium mixing up with poor quality items. 2. Design studio's misleading sampling technique - sample items they showed in the design studio looks intentionally misleading. Flooring sample they have shown did not represent what they have actually installed. A small percentage of the difference can be acceptable but almost 50% of the planks installed were not the sample shown. 3. The house was delayed by more than a month - it can be understood if the the house is delayed by a month from the beginning of the construction. Sales reps told us the house will be ready in 2 weeks but it actually took 5 weeks. ... More