What Homeowners Have to Say About KB Home in Phoenix-Mesa

Read the 226 homeowner reviews of KB Home's new homes in the Phoenix Mesa area. Phoenix Mesa homeowners rated KB Home an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.4 out of 5 stars
in the Phoenix-Mesa area

star-rating

226 Reviews - 16 Communities

5 ★(147)

4 ★(34)

3 ★(24)

2 ★(12)

1 ★(9)

Quality 4.2

Trustworthiness 4.4

Value 4.5

Responsiveness 4.4

star-rating KB Home - There were some issues on the builder part but they made it right

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Kendra W.
  • Buckeye, AZ
  • November 19, 2020

There were some issues on the builder part but they made it right and we love our new home

star-rating KB Home - Well worth the wait.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Buckeye, AZ
  • November 18, 2020

Well worth the wait. Looking into buy another kb home

star-rating KB Home - Im vary happy with evry one and the way every thing worked out.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jose A.
  • Maricopa, AZ
  • November 12, 2020

Im vary happy with evry one and the way every thing worked out.

star-rating ssional

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Rhea S.
  • Gilbert, AZ
  • November 10, 2020

All of the KB representatives were wonderful to work with in the process of buying my new home. All my questions were answered promply in a professional manner. Customer service in sales, site manager and financial advice were all amazing. I tuely felt they had my best interest in mind throughout the whole home buildlng process. ... More

star-rating Title company experience was incredible, easy and fast.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Charly N.
  • Glendale, AZ
  • November 05, 2020

I am super happy to purchase my first home from KB, I have got what I was expecting. The quality of the house as final product is super good, exactly what I was looking for. I believe I will do another one in the future.

star-rating KB Home - It was a great experience!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Richard D.
  • Maricopa, AZ
  • October 30, 2020

It was a great experience!

star-rating Great service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Debra L.
  • Florence, AZ
  • October 30, 2020

They kept me informed all through the process and after moving in they quickly addressed any issues that came up and corrected them.

star-rating Personal interaction, just absolutely great !

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jean-Marc L.
  • Maricopa, AZ
  • October 28, 2020

Great experience , they kept me informed on a weekly basis from the beginning of the construction up to the closing date . Attention to details and thorough information on the cooling and heating system , appliances . Excellent personal interaction between Mr Dennis B. And main office . ... More

star-rating KB Home - Extremely satisfied and proud home owner.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Russell K.
  • Florence, AZ
  • September 29, 2020

Extremely satisfied and proud home owner. Love everything about our new home and enjoyed the entire home buying experience

star-rating KB Home - Great home and experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jason L.
  • Maricopa, AZ
  • September 22, 2020

Great home and experience

star-rating Move in Ready

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anna A.
  • Buckeye, AZ
  • September 04, 2020

My home was move in ready but even so every KB contact were helpful and courteous at all times and they still are.

star-rating Extremely Satisfied with Responsiveness!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Mark H.
  • Maricopa, AZ
  • August 25, 2020

Everyone on the Team, from the salesperson, financial team, and superintendent and customer service has been very prompt, helpful, and responsive.

star-rating Satisfied Buyer

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Timothy M.
  • Buckeye, AZ
  • August 25, 2020

Ask questions as KB Home staff was always there to answer the questions I had. For a new buyer, ask staff or constriction manager, what other/prior buyers wish they had added: 9' ceiling, a light over the cink, an addition plug in the garage, larger patio etc... ... More

star-rating A fresh start

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jay A.
  • Phoenix, AZ
  • August 25, 2020

KB built us an amazing home with an amazing competitive price. With everything going on right now, they pushed through and helped us out with creating our forever home.

star-rating Beautiful house

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anthony B.
  • Surprise, AZ
  • July 27, 2020

I appreciate the attentiveness of my loan officer

star-rating N/A

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Raymond G.
  • Maricopa, AZ
  • July 20, 2020

Satisfied with the new home.

star-rating Great experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Joseph D.
  • Buckeye, AZ
  • July 17, 2020

Great experience

star-rating Great

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jose C.
  • Surprise, AZ
  • July 16, 2020

Great

star-rating Future Place of lasting Memories

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Salvador V.
  • Maricopa, AZ
  • July 15, 2020

As a third time buyer of KB homes, me and my wife would like to thank Kurt from Maricopa who made us feel comfortable and confident, ultimately being the reason for our decision to repurchase with KB. We love our new home and all it’s unique features. P.S. customers satisfied!!! ... More

star-rating First timer

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Joel A.
  • Phoenix, AZ
  • July 14, 2020

The whole process from picking the lot, options and upgrades to closing process was a breeze. For being my first time they really made me feel like I was always in charge and aware of every step

star-rating Great experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • William M.
  • Buckeye, AZ
  • July 08, 2020

Great experience working with the people at KB homes no issues and everything came out smoothly.

star-rating Beautiful home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Lori K.
  • Florence, AZ
  • July 08, 2020

It's a beautiful home and energy-efficient. My first full electric bill in June was $134 wow!

star-rating KB Home - I’m very happy with the service of kb

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Cali R.
  • Buckeye, AZ
  • July 07, 2020

I’m very happy with the service of kb

star-rating Great Home at a Great Price!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jaime V.
  • Buckeye, AZ
  • July 07, 2020

KB Home made my first home purchase a very smooth and enjoyable experience. The quality of the home is great. The Superintendent, John, has been very helpful from the beginning and has always available for any issues or questions I have thrown his way. Overall, I highly recommend buying a new home with KB! ... More

star-rating Responsiveness

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jane M.
  • Maricopa, AZ
  • July 07, 2020

I called about some items that needed to be fixed, and I got a response the same day. We set a time, and the work was done.