What Homeowners Have to Say About KB Home

KB Home has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home’s 3655 homeowner reviews to learn why they are the right team to build your new home.

4.6 out of 5 stars
in all areas

star-rating

3667 Reviews - 298 Communities

5 ★(2729)

4 ★(525)

3 ★(215)

2 ★(119)

1 ★(79)

Quality 4.5

Trustworthiness 4.6

Value 4.6

Responsiveness 4.6

star-rating Great Experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Julie P.
  • Bonney Lake, WA
  • March 02, 2021

The sales process was smooth and painless. José went out of his way for us. The walk through and delivery process was the same! No complaints.

star-rating Energy efficient the was built

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Terrell R.
  • Victorville, CA
  • March 02, 2021

Built to order accuracy is outstanding. What a fun process selecting your own upgrades available options

star-rating KB Home - JP was always looking out for us.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Darlene W.
  • Castle Rock, CO
  • March 02, 2021

JP was always looking out for us. We had a electrican over cut the plug in hole on the island. The electrician taped pieces of wood to cover the hole. JP replaced the panel immediately. JP fixed all the items that needed corrections. It was a pleasure working with JP. I miss the weekly phone calls. ... More

star-rating Quality of care

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Rene P.
  • San Antonio, TX
  • March 02, 2021

Thank you so much for helping us with our first home. The staff made sure we had everything we needed through out the home buying process and took care of us even after the move. Thank you all!

star-rating Excellent! the people involved help us through the process from the beginning up to end.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Ma Teresita P.
  • San Antonio, TX
  • March 02, 2021

Your dream to have your dream house or a house is just at hand and people at kb homes very accommodating.

star-rating KB Home - Mark and Bobby made it for me!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Stephen M.
  • Houston, TX
  • March 02, 2021

Mark and Bobby made it for me!

star-rating A Builder With Integrity

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Barry B.
  • North Las Vegas, NV
  • March 01, 2021

A wonderful experience. We were involved in every aspect of the design and construction of our beautiful new home. Great people work for KB and they were there whenever they were needed to insure that we were completely satisfied.

star-rating KB Home - Everyone involved in the process of our new home is outstanding.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • John M.
  • Tucson, AZ
  • February 26, 2021

Everyone involved in the process of our new home is outstanding.

star-rating KB Home - KB Homes were a pleasure to work with.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Joel U.
  • North Las Vegas, NV
  • February 26, 2021

KB Homes were a pleasure to work with. From sales to construction and financing, they made the home buying experience enjoyable.

star-rating KB Home - I had such an easy time navigating this process.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Alexandria N.
  • North Las Vegas, NV
  • February 26, 2021

I had such an easy time navigating this process. All the associates have been very knowledgeable.

star-rating Customer Service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Janice R.
  • Fontana, CA
  • February 25, 2021

The whole team took care of me and made my first home buying experience exceptional!

star-rating KB Home - Great quality, great price.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Oakley, CA
  • February 25, 2021

Great quality, great price. Nice neighborhood.

star-rating KB Home - Great house and awesome location.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Mark R.
  • Castle Pines, CO
  • February 24, 2021

Great house and awesome location.

star-rating KB Home - Experience was great overall

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Las Vegas, NV
  • February 24, 2021

Experience was great overall

star-rating Great home buying experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Harold S.
  • Castle Pines, CO
  • February 24, 2021

Found a great home in a wonderful location, the KB team worked to get us moved in quickly and the whole experience has been quite rewarding!

star-rating Exceptional Customer Experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Kristy A.
  • New Braunfels, TX
  • February 24, 2021

I have purchased 6 homes, 3 of which were new construction and this experience went far beyond anything I've ever experienced. First, my sales person, Kevin, was phenomenal. He was charismatic, attentive and went over and above without being pushy. He sent weekly updates with pictures during the build and followed up after move-in to let me know he was still there if needed. The design process was terrific too with an extremely knowledgeable and helpful designer who also didn't push for more expensive options, but provided all info for me to decide. And the construction team was terrific as well with touchpoints during the build. The frame walk was one I never experienced as every intricate detail was explained. Any issues that needed repair were immediately handled and always very friendly and responsive. I would recommend KB to everyone as I have finally found my forever home! ... More

star-rating The service and the experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Cynthia L.
  • Marana, AZ
  • February 23, 2021

The services were great, everyone was very helpful make you feel comfortable. We asked a lot of questions and they had the answers. We had amazing experience thank you.

star-rating KB Home - Being a first time home buyer KBHS gave me a great experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Elisa V.
  • Elgin, TX
  • February 23, 2021

Being a first time home buyer KBHS gave me a great experience from the beginning to the end

star-rating KB Home - Highly recommended, there staff is great!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Joseline B.
  • Kyle, TX
  • February 23, 2021

Highly recommended, there staff is great!

star-rating Great Sales Staff and Helpful Loan Process!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Francis H.
  • Las Vegas, NV
  • February 22, 2021

We had a great experience with buying our first home with KB. Steve and the rest of the sales staff at Montecito were very helpful and accommodating. We also used Ryan as part of the KB mortgage loan team to walk us through the process of the actual purchase. He helped us every step of the way. Everyone made our first home buying experience a great one! ... More

star-rating KB Home- Dream Team Experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Rosemary M.
  • Bonney Lake, WA
  • February 20, 2021

My lack of experience or knowledge did not matter as a first time home buyer. This KB Team was an absolute dream come true. Being very patient, kind, and trustworthy, and giving me assistance and feedback every step of the way. When something needed adjusting or fixing, the team Jose led was exceptionally quick to make sure things were as I requested or ordered. Alex in the design team was so easy and knowledgable to work alongside. The Construction Managers were equally exceptional to work with as well. When special cupboard door handles went out of stock, one manager was quick to special order the item for my home from E-bay himself. When I thought the plants were too high maintenance, Jose personally chose new plants for me, and planted them himself. Jeff made sure what wasn't done by my final walk through was taken care of by closing. Jose's presence throughout my first home buying experience was reassuring, and filled with integrity. Each person of my team from KB has exceptional integrity and made my dream of buying a home so easy and come true. I have a beautiful new home with many thanks to each one. I am so grateful for each one of you! I have been truly very blessed to know each one of you. (Oh, and I can't forget the construction crews either! They worked long days and nights, even on weekends to finish my home, as well as others.) ... More

star-rating KB Home - I have a great experience with KB Home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Islam K.
  • Richmond, TX
  • February 19, 2021

I have a great experience with KB Home

star-rating KB Home - The entire staff that assisted me did an excellent job.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Deborah L.
  • Jacksonville, FL
  • February 18, 2021

The entire staff that assisted me did an excellent job.

star-rating Both Rocky and Rob were always available and helpful. Byron too!!!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Leonard C.
  • Elk Grove, CA
  • February 17, 2021

This is my second KB home and this process was great.

star-rating Attentiveness

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Patrick P.
  • Houston, TX
  • February 16, 2021

Get in contact with the right people and your experience will go smoothly!