K. Hovnanian® Homes

star-rating (984 reviews in all areas)

What Homeowners Have to Say About K. Hovnanian® Homes in Houston

Read the 237 homeowner reviews of K. Hovnanian® Homes's new homes in the Houston area. Houston homeowners rated K. Hovnanian® Homes an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of K. Hovnanian® Homes’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.6 out of 5 stars
in the Houston area

star-rating

237 Reviews - 34 Communities

5 ★(181)

4 ★(30)

3 ★(13)

2 ★(9)

1 ★(4)

Quality 4.6

Trustworthiness 4.7

Value 4.7

Responsiveness 4.7

star-rating Very Impressive

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Paul F.
  • Richmond, TX
  • December 23, 2019

It has been a really good experience, from meeting Damaris who helped with the sales to working with Mauricio., who has helped and guided us with settling into our home.

star-rating K. Hovnanian® Homes - Friendly and helpful

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 5

  • Bryson B.
  • Baytown, TX
  • October 09, 2019

Friendly and helpful

star-rating Good experience

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Houston, TX
  • October 09, 2019

Good experience overall

star-rating K. Hovnanian® Homes - Overall the whole buying process from beginning to the end was

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Houston, TX
  • January 28, 2020

Overall the whole buying process from beginning to the end was very smooth. I got help instantly everytime. Would definitely buy another K. HOV.

star-rating K. Hovnanian® Homes - Great builder, and quality homes!

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Sarah C.
  • Richmond, TX
  • November 07, 2019

Great builder, and quality homes!

star-rating Very happy with my home! Jackie and Taylor are awesome!!!

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Nimisha P.
  • Richmond, TX
  • October 31, 2019

Very happy with my home! Jackie and Taylor are awesome!!!

star-rating K. Hovnanian® Homes - good.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • LLC F.
  • Richmond, TX
  • July 07, 2020

good.

star-rating Best Project Manager in town

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Andrea G.
  • Humble, TX
  • March 03, 2020

This rating is ONLY for the Project Manager!!! The lenders were good as also.

star-rating Very good

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Rudy M.
  • Hockley, TX
  • July 29, 2020

Great people just inspect good the home but otherwise very good.

star-rating Good

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Richmond, TX
  • May 05, 2020

Good...

star-rating Good Builder

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Jesus F.
  • Houston, TX
  • August 07, 2020

Good overall experience. All team members very attentive and responsive. Have had few issues with the home but all have been addressed.

star-rating Satisfied Customer

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Randall L.
  • Tomball, TX
  • July 30, 2020

Our salesperson, and construction manager were great, and a pleasure to work with. They overcame some big hurdles to make sure we got what we wanted.

star-rating We absolutely love our new home!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Rosebella A.
  • Richmond, TX
  • July 09, 2020

Everyone at K Hovnanian Homes was wonderful and so helpful throughout the process. A few downside - I did not get the farmhouse sink I wanted even if I requested this change in the early phase of construction and was willing to pay the difference. I just wish there was some flexibility; had issues with our granite countertops not being presealed and us not being informed. But overall, a great experience. I would like to give a shoutout to our construction manager who was always available to answer any questions or concerns we had prior to and once we moved to our new home. ... More

star-rating Good but not Great

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jason H.
  • League City, TX
  • June 30, 2020

First I want to say if it wasn’t for Brandy the experience would be a lot worse. From start to finish Brand made sure we were always informed and feeling good about our house. Truly was the big reason we bought with Khov. The building and construction side I just never trusted the process. This not my first build so I have understanding how it should go. Really felt like my house didn’t have someone watching over it and the contractors could do whatever they want. Then we would send notes to help fix and really would never get an answer or waited till final will through and then was still fixing issues after I signed. We have a lot of things we picked out not happen or get something else. Didn’t see like the construction team really cares about the selection sheet. If we didn’t say something I’m sure we would of got upgrades we didn’t pay for but was put in. We had a small issue with how our dishwasher was framed. They addressed and on final walkthrough it was worse what they fixed. What was said is well our contractor do things differently depending who does it. Weird answer when I knew how to fix it. Then they came back to fix it and it looked better and we thought it was done. Then came back a third time to fix it again. Just seems like contractors do what they want and the team accepts hoping the customer doesn’t say anything. Attention to detail just lacks on the construction team. They are all very nice and I know a lot of changes have happen but my home is forever. We will be using the warranty a lot cause the more you live in there the more I notice. My last home that was built I didn’t use it once cause the attention to detail was amazing. Which I’m sure only helps the bottom line in a business. Always willing to give more fees back if asked. We love our home just the process and the quality of workmanship was just a pain. ... More

star-rating Good

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Devante M.
  • Houston, TX
  • June 30, 2020

If you have a truck ensure your attempt to put it in the garage to see if it fits. This is something I didn’t do and wish I did. My truck doesn’t fit in my garage forcing me to park across the street

star-rating K. Hovnanian® Homes - The construction manager was great!

Quality star-rating 5

Trustworthiness star-rating 3

Value star-rating 5

Responsiveness star-rating 5

  • Jamie B.
  • Richmond, TX
  • June 08, 2020

The construction manager was great! The sales practice and tactics need another look, but overall they came together in the end.

star-rating Overall experience is good

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Cypress, TX
  • May 12, 2020

Constuction quality is good. Possible improvement in the refinement of structures. Scope for further improvement in surfacing soil before laying the lawn. Wood fence quality is average.

star-rating Overall Happy

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Stephen U.
  • League City, TX
  • September 08, 2020

The overall experience wasn’t bad. The financing team was fantastic.

star-rating K. Hovnanian® Homes - Check everything before you move in

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Anonymous
  • Pasadena, TX
  • July 21, 2020

Check everything before you move in

star-rating AC unit too small.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 4

  • Phillip S.
  • Hockley, TX
  • July 18, 2020

AC unit too small for home.

star-rating Reveiw Feedback

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Scott G.
  • Houston, TX
  • February 01, 2020

Great team to work with both sales and construction management. Issues were addressed and resolved quickly.

star-rating Quality of some of the craftsman ship was disappointing..

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Randall W.
  • Crosby, TX
  • December 05, 2019

I was disappointed with quality of craftsmanship (especially the masons bricklayers). Katrina and Buddy w/ KHovnanian have been great dealing with other then the poor masons poor craftmanship my experience been great.

star-rating Finishing details.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Richmond, TX
  • November 06, 2019

After settling in to our new home we have notice more little issues with finishings. Between excess spackle around ceiling lights to a rough area on the hand rail for the stairs. It has been the little things we have noticed now. Just the fit and finish we thought was great at first is not the best. They have been quick to respond and fix any issue we reported. They care that we are happy with our home. ... More

star-rating Well built home

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Jose P.
  • Richmond, TX
  • October 22, 2019

For the most part, we are very happy with our new K. Hovnanian home (so far). We had some minor repair issues that were addressed in a timely manner once I contacted the warranty service team. They were really good and responded very quickly. Overall, the workmanship was very good although I wish that full plywood sheathing should have been done all the way around the house, not just the front and back. My only other slight disappointment is the kitchen appliances that came standard with the house. K. Hovnanian could have put some that are slightly better. We plan to upgrade them in the next couple of years. Our experience with our salesperson Karen was awesome! She's the best! She was extremely helpful and always answered all our questions or got the answer for us if she did not know. She was very professional and always friendly. Thank you Karen! ... More

star-rating Excellent work.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Duy T.
  • Houston, TX
  • October 13, 2019

My house turned out great. I hired a private inspector and only minor cosmetic issues were reported. Carlos frequently updated me with the progress of the construction and was very informative. I'm grateful for his advises. Jacob was very responsive to service requests after closing of the home. My only issue was with the loan officers. I don't know if this is normal but the final closing amount was not provided to me until the day before closing and that resulted payment not received on time. ... More