What Homeowners Have to Say About K. Hovnanian® Homes

We recently bought our home in K HOV and I am writing this review a little after we did our closing. The experience so far has been little above good. There are a bunch of customization & selection that were allowed to be done but most of them comes as a package. The staff seems to be very experienced and the does a nice job almost every time. More often than not there are little to no follow ups. Overall if I see I would recommend KHOV ... More

Our home is beautiful but there has been a lack of quality re-work on concern areas.

Builder was very helpful and responsive. Need to get option prices up front during the sales process.

I love ❤️ my new home!

Jeremy, Meredith and Nia were awesome and were always doing their best to find out the answers to our questions. They made us feel comfortable and talked us through the whole process as best as they could.

The sales team was outstanding to work with. If you use them as a lender, sometimes their are issues with communication with loan officers during the different stages of the loan process especially during the end of the company fiscal year (October). Overall, good experience. ... More

It has been one month since we moved in. We had no major issue, except one week delay due to electricity permit from the town. K. Hovnanian paid for our hotel for that week. The house is beautiful, well done. After we moved in, we had our own inspector to do a report and it came back clean. Also, we had our home insurance sending their rep to check on the quality of the structure and windows and the same results – well built. The only branch that made us wonder was the Escrow Company. If we could choose, we would work with another one. Otherwise everyone at K. Hovnanian was very helpful and pleasant. Thanks to Daniele, Kyle and Vinny! ... More

K. Hovnanian Homes are very nice homes, and Standford Park is a lovely area, near highway 75. As for the construction of the home, the builder and sales person's do a great job keeping you informed on the progress of the build. This was my second home purchase, and the KHOV team was extremely helpful and knowledgeable. They answered every question i had truthfully and in a timely manner. What i wish i could have gotten is (1.) a bigger garage, 20' deep garages are not designed for the Texas truck driver. My full size truck will not fit in my garage, this leaves it open to the Texas weather. (2.)Also the options although good are somewhat limited, I understand the concerns of the seller, to not personalize the home before all the paperwork is signed, but there should be a few more interior and exterior options that can be added during the build, and not left to the buyer to do once the home is complete. (3.) and this is truly personal, is that the 14'x18' upstairs living area, is truly not 14'x18' when you include the stairway. Overall, i am very happy with my new home, and the neighborhood. and so far, the few concerns i have had have been promptly handled, and in a very professional manner. ... More

All in all, we had a good experience purchasing our home. The sales staff was patient and took time to make sure we had all the information we needed. We were not expecting all the upgrade and add-on options, but felt we needed some to make the house more functional for us. The incentives they offered helped to keep the cost down. The design center experience was more then we expected. The base line finishes were not up to the standards we expected for this price point home so we spent more then we wanted to get higher quality finishes. Upgrades were very expensive by my standards and options were minimal within a given level of upgrade. Dealing with KHOV's financing group was very easy and they offered very good rates. The on-site warranty team was very responsive and took care of all our issues quickly. Penelope and Deborah could not have been more helpful during the construction phase and followed up in person on several occasions. I would do business with KHOV again. ... More

The loan processing was extraordinary.. But the final walkthrough of the house before closing was not upto the mark... all the issue pointed put during first walk through were not corrected and what was found was the blue tape was just removed and when finally asked they suggested we raise. Maintenance request to complete the issues.. which was not expected..construction supervisor need to take care of these issues for these issues for a better experience to new home owners ... More

The entire process extremely pleasant. Carla and Josh in the sales office were very helpful and informative.

Was disappointed with texture and paint quality. Very happy with rest of construction.

K. Hovnanian® Homes responded:
Morning James, sorry that you were so disappointed with the paint in your new home. If you have any other issues, please feel free to contact us at customercare@khov.com and we can pass along to your local reps. Thank you! ... More

House is great, but was not ready to move in yet. Everything from the quality inspection needed to be fixed still (touch up paint, shoe molding install, cabinet defects, door jambs not functional, final cleaning, counter top deficiency, air filter vents needed to be cut in). KHov has been great to work with us through the issues though, just slow. Now over two months into the home we are still scheduling fixes. ... More

I'm very happy with my new home. It's my perfect retirement home!

Everyone I worked with was responsive and followed up in a timely manner.

Check everything before you move in

AC unit too small for home.

Build and punch-list were not without issues, but the builder was very responsive. Overall I feel like we had far fewer issues than friends and relatives have had with other builders. Overall we are a satisfied customer, and have no regrets.

All in all, the process was really good and any bumps we experienced were managed satisfactorily.

Our home is immaculate, The site realtor Shauna and site manager Mike were fantastic, we appreciate all their help and insight, My only issue came with getting a loan officer to start the process. We were shuffled between three different loan officers and had two different loan processors. We are thankful for our home and I did refer my friend to Khov their new home build. ... More

My fiancé and I love our new K Hov home. There are minor dings and dents around the home but this is normal across the board with any new or used home. Where the service is superb is with the warranty department. They have been excellent this far with fixing things in a timely manner. We will continue feedback thru the one year warranty period. The Dwight Street is a little low on light at night and I think it’s due to some of the lights in the road being off. Turning them on would be great to increase the safety of our Inspirado neighborhood. Another concern is that google maps doesn’t have our home listed correctly. Because of this, many of our packages have been delivered or delayed for weeks on end. Having the homes on Google maps should be done while the new homes are being built. Also, getting mail delivered has been a nightmare for us. Between my husband and I, we have called the post office so many times and nothing gets done. The post office says the mailman needs a master key to be able to open and deliver our mail but this has not happened and having the help of the builder to give them the master key would be great because we have not had a single piece of mail in over a month. Crazy to think that my personal information is floating around in space somewhere. Aside from these minor complaints that I wish to be heard and helped with, I would recommend this builder to my closest friends and family. Please help us K Hov. ... More

Nice location

We’re very pleased with our new home. There have been a few minor issues though KHov is on top of them and responds immediately. Everyone has been so nice and great to work with. Every step of the way they walk and guide you through everything. From the day we decided to buy the house through the day we closed they were there. Would definitely recommend and buy again from Khov. The quality of the products could be a little nicer though for the price we’re very happy with the final product. ... More

I feel like the restrictions to the property are off putting.

K. Hovnanian team was very nice and helpful; the only issue was that the materials used for the cabinets and doors are not as high quality as i expected. Other than that, everything was fine.