K. Hovnanian® Homes

star-rating (1046 reviews in all areas)

What Homeowners Have to Say About K. Hovnanian® Homes in Morris County

Read the 12 homeowner reviews of K. Hovnanian® Homes's new homes in the Morris County area. Morris County homeowners rated K. Hovnanian® Homes an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of K. Hovnanian® Homes’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

3.8 out of 5 stars
in the Morris County area

star-rating

12 Reviews - 1 Community

5 ★(6)

4 ★(1)

3 ★(2)

2 ★(2)

1 ★(1)

Quality 4.2

Trustworthiness 4

Value 4

Responsiveness 3.6

star-rating K. Hovnanian® Homes - My first home I bought in 1999 from KHOV.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Sahaj M.
  • Morristown, NJ
  • March 03, 2020

My first home I bought in 1999 from KHOV. Decent quality of workmanship and Happy to back again after long 20 Years. Thanks

star-rating pleased beyond expectations

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Donna S.
  • Morristown, NJ
  • January 07, 2020

The best part was the front sales end who worked constantly with us and our unforeseen issues with the Sale of our house. Juliet was always available, always attentive and always flexible with our situation. Once in the house Anthony and Jimmy were also very accommodating and responsive. Some issues still need to be addressed but I have complete confidence that this team wants us happy and all to be taken care of asap ... More

star-rating K. Hovnanian® Homes - Excellent

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Morristown, NJ
  • December 08, 2019

Excellent

star-rating K. Hovnanian® Homes - Excellent service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Ning X.
  • Morristown, NJ
  • October 31, 2019

Excellent service

star-rating Good investment

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • MAURICIO R.
  • Morristown, NJ
  • September 09, 2020

The quality of the materials and finishes is great, with some opportunities on the timing to fix small issues identified after the moving. The process of purchase went smoothly with a surprise at the end when the address number has changed which generated some impacts on the closing. There is still an issue with the gas metrics as is is wrongly assigned at PS&G so I will end up paying my neighbour invoice and vice versa. Support from Hovnanian is needed. ... More

star-rating Excellent service

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Annshul J.
  • Morristown, NJ
  • May 06, 2020

The staff from sales office was very responsive and helpful in any way possible to gets thins done with the challenges due to COVID-19. Really appreciate their support!

star-rating K. Hovnanian® Homes - Overall ok but disappointed with the warranty services.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Anonymous
  • Morristown, NJ
  • September 11, 2020

Overall ok but disappointed with the warranty services.

star-rating Could Have Been Better

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Judith S.
  • Morristown, NJ
  • April 07, 2020

The design and upgrade selection process was very aggravating. The Design Center manager failed to show up at our appointment. This was after a long trip for us and friends who joined us. When we did look at the available items and materials, we were very disappointed with the remaining choices. We contracted with First Choice Electrical for low-voltage wiring of audio/visual and cable. During construction the house was wired incorrectly and had to be rewired. After moving in we found more errors in wiring. It took much complaining and six visits to correct!! I've heard complaints from other homeowners about First Choice. ... More

star-rating K. Hovnanian® Homes - No follow up once you have closed

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 1

  • Anonymous
  • Morristown, NJ
  • August 18, 2020

No follow up once you have closed

star-rating Frustrating

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 1

  • Corey B.
  • Morristown, NJ
  • March 31, 2020

House was not ready when closed. VERY POOR WORKMANSHIP

K. Hovnanian® Homes responded:
Hi Corey - sorry that are not happy with the workmanship in your new home. We will send your comments over to local representatives for their review. Thanks for taking the time to provide feedback. khovnanianhomes ... More

star-rating Sketchy Sales

Quality star-rating 4

Trustworthiness star-rating 1

Value star-rating 2

Responsiveness star-rating 2

  • Philip R.
  • Morristown, NJ
  • September 07, 2020

The people I worked with were extremely sketchy - first, blatantly lying about the overall price of the unit and not disclosing that the price included incentives that required me to use their mortgage company. Second, including items (and costs) on the spec sheet which were NOT included in the finished home. As far as I can tell, the home seems well-built, but any buyers need to be EXTREMELY diligent in asking questions about the price, what’s included, and double/triple-checking all spec sheets and items included in the home to ensure they are getting what they paid for. ... More

K. Hovnanian® Homes responded:
Morning Philip - thank you for taking time to provide feedback on your experience. We have sent your comments to local reps for review, have a good day! khovnanianhomes ... More

star-rating Non-responsive

Quality star-rating 2

Trustworthiness star-rating 1

Value star-rating 2

Responsiveness star-rating 1

  • Rajan G.
  • Morristown, NJ
  • June 02, 2020

Do not close on the sale if there are any outstanding issues. Once the sales transaction is complete, the company is essentially not responsive.

K. Hovnanian® Homes responded:
Good morning Rajan - thank you for taking time to provide feedback, we have sent your comments to the local representatives for review. Have a good day! khovnanianhomes ... More