K. Hovnanian® Homes

star-rating (1057 reviews in all areas)

What Homeowners Have to Say About K. Hovnanian® Homes in Baltimore

Read the 28 homeowner reviews of K. Hovnanian® Homes's new homes in the Baltimore area. Baltimore homeowners rated K. Hovnanian® Homes an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of K. Hovnanian® Homes’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.1 out of 5 stars
in the Baltimore area

star-rating

28 Reviews - 4 Communities

5 ★(16)

4 ★(4)

3 ★(4)

2 ★(2)

1 ★(2)

Quality 3.9

Trustworthiness 4

Value 4.1

Responsiveness 4.1

star-rating Buyer do your homework and be on top of EVERYTHING!!!

Quality star-rating 2

Trustworthiness star-rating 1

Value star-rating 2

Responsiveness star-rating 1

  • Donald K.
  • Bel Air, MD
  • October 31, 2019

Salesman was horrible. Lied to us about many things and failed to offer us any options including lights. For the price we paid we expected a lot more out of the house. We moved in and the house has many flaws that still need to be fixed. The carelessness in building the house could have been dealt with if they took the time when building the house. We were told they focus on 3 houses at a time but that wasn't true. ... More

K. Hovnanian® Homes responded:
Good morning Donald - thank you for providing feedback. We are sorry to hear that you were not happy with your sales consultant and that you are finding flaws that need to be corrected. We hope that things are soon repaired to your satisfaction. If you continue to have issues please feel free to contact us at customercare@khov.com and we can pass along your concerns to the appropriate local representatives. Thank you! khovnanianhomes ... More

star-rating Fix it

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 1

Responsiveness star-rating 1

  • Gloria P.
  • Arnold, MD
  • November 05, 2019

I wish the name would match the quality or even the customer service provided for the warranty/ defective work.

K. Hovnanian® Homes responded:
Good morning Gloria - thank you for providing feedback on your recent experience. We are very sorry to hear that you are not pleased with the quality and customer service response you have received. If you would like to email us at customercare@khov.com with more information we can pass along to the appropriate local reps. khovnanianhomes ... More

star-rating I can't believe I'm in this situation

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 1

Responsiveness star-rating 1

  • Brian V.
  • Bel Air, MD
  • October 03, 2019

The amount of hardship and struggle we have experienced can't be expressed.

K. Hovnanian® Homes responded:
Hi Brian - sorry that you are so unhappy with your homebuilding experience. If you continue to have issues, please email us at customercare@khov.com with details and we can pass along to the appropriate local representatives. khovnanianhomes ... More