K. Hovnanian® Homes

star-rating (857 reviews in all areas)

What Homeowners Have to Say About K. Hovnanian® Homes in Fresno

Read the 18 homeowner reviews of K. Hovnanian® Homes's new homes in the Fresno area. Fresno homeowners rated K. Hovnanian® Homes an average 3.7 stars for the quality of their new homes and their commitment to customer service. You can read all of K. Hovnanian® Homes’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

3.7 out of 5 stars
in the Fresno area

star-rating

18 Reviews - 4 Communities

5 ★(9)

4 ★(2)

3 ★(2)

2 ★(2)

1 ★(3)

Quality 3.3

Trustworthiness 3.7

Value 3.8

Responsiveness 3.7

star-rating Very nice

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Balvir K.
  • Fresno, CA
  • May 07, 2020

Good

star-rating New K Hovnanian Home!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Marcos L.
  • Fowler, CA
  • March 08, 2020

My new home through K Hovnanian is beautiful! Very large open floor plan with high ceilings throughout the home! The entire process from start to end went smoothly, with the help of every individual included from the different departments! Tamara my sales associate went above and beyond throughout the process to ensure the process was as smooth sailing as possible! Everyone is true to their word and things done in a timely manner! Thank you everyone from K Hovnanian! ... More

star-rating Dream home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Teresa M.
  • Fowler, CA
  • March 03, 2020

My home is everything I could dream up and more! My home buying experience was smooth and easy.

star-rating Loving Our New Home!!!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Daryl W.
  • Madera, CA
  • January 21, 2020

Absolutely love our home and location. Everyone worked very hard with us to make this one to remember. A huge thank you!!!

star-rating Aspire at Sunnyside

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Gregory L.
  • Fowler, CA
  • March 31, 2020

Everyone from sales associate Tamara, construction manager Tim and The people at KHovnanian mortgage (Odalis and Lisandra) were outstanding. What a great home buying experience!

star-rating Great experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • John A.
  • Madera, CA
  • March 04, 2020

Overall great experience. For how fast the process went, it was extremely smooth. Brian was great to work with and easy to connect with. The joke is beautiful. I found a couple items to either be fixed or replaced during the final inspection and it was all done and updated the next day. Thank you for a great experience. ... More

star-rating It was excellent over all.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Elida A.
  • Coalinga, CA
  • July 07, 2020

The experience was great, but some things have been taking a while to get done. Which with covid19 it is understandable in some ways. Overall, the house is great and the process was great as well, it is a very nice home and no had/has no major issues. Would recommend to family/relative/friends/coworkers and anyone else. ... More

star-rating Happy buyer

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Daniel E.
  • Fowler, CA
  • May 26, 2020

Beyond satisfied with small issues that can get fixed

star-rating Happy Homeowner

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 5

  • Josh B.
  • Madera, CA
  • February 25, 2020

We've been in our new home for about a month and love it. We've had a few issues that are to be expected with new construction, but K Hov has been very helpful in getting those issues resolved and helping us have peace of mind.

star-rating Constructive Feedback

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Kongchanh O.
  • Fresno, CA
  • June 18, 2020

My fiancé and I love our new K Hov home. There are minor dings and dents around the home but this is normal across the board with any new or used home. Where the service is superb is with the warranty department. They have been excellent this far with fixing things in a timely manner. We will continue feedback thru the one year warranty period. The Dwight Street is a little low on light at night and I think it’s due to some of the lights in the road being off. Turning them on would be great to increase the safety of our Inspirado neighborhood. Another concern is that google maps doesn’t have our home listed correctly. Because of this, many of our packages have been delivered or delayed for weeks on end. Having the homes on Google maps should be done while the new homes are being built. Also, getting mail delivered has been a nightmare for us. Between my husband and I, we have called the post office so many times and nothing gets done. The post office says the mailman needs a master key to be able to open and deliver our mail but this has not happened and having the help of the builder to give them the master key would be great because we have not had a single piece of mail in over a month. Crazy to think that my personal information is floating around in space somewhere. Aside from these minor complaints that I wish to be heard and helped with, I would recommend this builder to my closest friends and family. Please help us K Hov. ... More

star-rating We love our KHOV home and would do it again.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • Patricio G.
  • Fowler, CA
  • February 11, 2020

The KHOV process was made as smooth for us as possible, and we love our home. We had the builder Tim, the sales associate Saul, and the loan advisor Mrs. Mason work with us throughout the whole process, and they went above and beyond to ensure we received our home promptly. I would say that we were given a lot of incentives that we used towards our home upgrades and have enjoyed the benefit of being the first member of the community to live here in KHOV Fowler. There were a few difficult times with communication, as some plans went on ahead without our approval from higher up. The home designer was an issue as there was minimal communication from her. However, we managed to work past it. There are a few items we wished KHOV would have honored, such as allowing us to put in our wood floors, putting in our sprinkler system, adding our sod instead of the standard bark, changing the colors of the house, or putting in our own purchased carpet, but every housing community is different. We advise that during the gold key walkthrough that you take your time observing any fixes looking at every corner, under every shelf, and asking questions about anything, you seem unsure. Bring someone with you who is knowledgable about building homes. Like I mentioned before, turn to someone knowledgeable about homes and upgrades as sometimes it might be cheaper to buy things at Lowes than to get the top upgrades from the home designer. Rest assured, though, that the people who helped us with our process were very knowledgeable and would not allow anything to go wrong because they genuinely cared about our satisfaction. I love our house, and I know that others will be satisfied with their purchase. We are first time home buyers and our satisfaction is high. ... More

star-rating K. Hovnanian® Homes - Poor exterior paint, poor flooring Quality.

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Anonymous
  • Madera, CA
  • April 30, 2020

Poor exterior paint, poor flooring Quality.

star-rating K. Hovnanian® Homes - Stuckle on boarders of house are very pourly made.

Quality star-rating 1

Trustworthiness star-rating 3

Value star-rating 2

Responsiveness star-rating 3

  • Luis C.
  • Coalinga, CA
  • May 14, 2020

Stuckle on boarders of house are very pourly made. My son bumped in to it with hand bars from his bike and tour off a chunk. Seals around front door and garage doors have folded in as well and dont seal like supposed to.

star-rating Unhappy Customer

Quality star-rating 1

Trustworthiness star-rating 2

Value star-rating 3

Responsiveness star-rating 3

  • Rachel M.
  • Fowler, CA
  • March 31, 2020

Nice neighborhood, However, lacks the quality of work performed on the home (such as poor and incomplete paintwork, paint bubbles in the master bathroom walls, left cigarette butts through the front and backyard, incomplete landscaping, jobs incomplete throughout the home, trash left during building the home, and lack of consistency performed), My list of the items needing to fix continues to grow. I regret my purchase and would sell if I could. Sincerely, Unhappy with my home purchase ... More

K. Hovnanian® Homes responded:
Hi Rachel - thank you for providing feedback on your recent experience. We are sorry to hear that you are not happy with the quality of work and will send your comments over to local representatives for their review. khovnanianhomes ... More

star-rating Not Satisfied

Quality star-rating 2

Trustworthiness star-rating 2

Value star-rating 2

Responsiveness star-rating 1

  • Bhabjot B.
  • Fowler, CA
  • February 27, 2020

Just one phone jack for landline and fax in kitchen, am I supposed to keep the fax on kitchen counter? Fax wont work without landline. Told by Lloyd this is the new standard. Was never told or informed that I would not be getting a place to plug in my electrical dryer. Surprised when I tried to dry my clothes and last minute had to buy a new gas dryer. Also told new standard. Rude people involved in the process overall from Construction to Sales. Only person on our side was Saul, who ended up leaving company. 3 different sales reps throughout home buying process. I wonder why. Bad paint job inside and outside. Messed up our hose bib placement. Work not done cleanly. They have the key they entered our house even after we recieved our keys without informing us or asking. Very rude. Our stuff was all in the living room, could have gone missing and we wouldn't know. ... More

K. Hovnanian® Homes responded:
Good morning! We are sorry to hear about the issues you experienced in your new home. We will forward your comments to our local representatives for their review. khovnanianhomes ... More

star-rating K Hovnanian OVER RATED

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 2

Responsiveness star-rating 1

  • George G.
  • Madera, CA
  • March 03, 2020

Honestly totally disappointed for a Company that is so called Craftsmanship builders not true I would not recommend KH as for me well to late So do Ur homework research and if u do decide check the insulation in attic

K. Hovnanian® Homes responded:
Hi George - sorry to hear that you had issues with the craftmanship in your new home. We are sending your comments over to the local team for their review. Thank you for taking the time to provide feedback. khovnanianhomes ... More

star-rating Couldnt be more unsatisfied with responsivness to issues!!!!

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 2

Responsiveness star-rating 1

  • Kyle J.
  • Coalinga, CA
  • December 16, 2019

I would never recommend buying a home from K Hovnanian, they will rush you through the home buying process which isn't the worst thing, but once you buy, you're on your own. Hope you're good at home repairs because they are incompetent and unorganized. I wouldn't recommend my worst enemy to buy a home from K Hovnanian. ... More

K. Hovnanian® Homes responded:
Good morning Kyle - thank you for providing feedback on your experience. We are sorry to hear that you are having some issues. If you would like to email us at customercare@khov.com with details we will pass along to the appropriate local team members. khovnanianhomes ... More

star-rating STAY AWAY

Quality star-rating 1

Trustworthiness star-rating 1

Value star-rating 1

Responsiveness star-rating 1

  • Anonymous
  • Madera, CA
  • March 03, 2020

If I could go back I would not have bought a home from KHov. Carelessness in the workmanship shows all around the house. I will be dealing with warranty claims for awhile. Instead of spending time with my family in our supposed new home I have to repair rushed work. Do yourself a favor and stay away from Aspire at River Bend ... More

K. Hovnanian® Homes responded:
Good afternoon - sorry that you experienced issues with workmanship in your new home. We are going to pass your concerns along to the local representatives for their review. khovnanianhomes ... More