K. Hovnanian® Homes

star-rating (984 reviews in all areas)

What Homeowners Have to Say About K. Hovnanian® Homes in Phoenix-Mesa

Read the 90 homeowner reviews of K. Hovnanian® Homes's new homes in the Phoenix Mesa area. Phoenix Mesa homeowners rated K. Hovnanian® Homes an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of K. Hovnanian® Homes’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.4 out of 5 stars
in the Phoenix-Mesa area

star-rating

90 Reviews - 12 Communities

5 ★(60)

4 ★(14)

3 ★(8)

2 ★(4)

1 ★(4)

Quality 4.3

Trustworthiness 4.4

Value 4.3

Responsiveness 4.5

star-rating K. Hovnanian® Homes - Shane, Steve,mand Ben are awesome!

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Mark R.
  • Peoria, AZ
  • January 07, 2020

Shane, Steve,mand Ben are awesome! Thank you.

star-rating Very Good Experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Mary S.
  • Scottsdale, AZ
  • November 03, 2019

We were not there during construction, but spoke to the sales rep, Kelsey, often. She was always knowledgeable of the process and always quick to respond to any of our concerns. A pleasure to work with.

star-rating K. Hovnanian® Homes - Love the new house- everything we wanted and more

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Russel P.
  • Peoria, AZ
  • October 29, 2019

Love the new house- everything we wanted and more

star-rating Great home

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Joann B.
  • Phoenix, AZ
  • May 26, 2020

Bought the townhome in Union Park. The house is so well insulated we have not had the air conditioner on for several days in May. The customer service staff, account manager and construction supervisors have been fabulous to work with. They respond the same day to questions. ... More

star-rating Nice Experience

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Lynn G.
  • Phoenix, AZ
  • April 08, 2020

I have bought many new homes over the years and I would say this was the best experience. During the last two months of construction I received either weekly or every other week, an update from the head foreman ,via text, on the progress and often he included pictures. It was also the cleanest walk through ever. There were only a few things that I saw needing very minor attention and it was done within 24 hours. ... More

star-rating K. Hovnanian® Homes - We love our house!

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Meranda A.
  • Maricopa, AZ
  • March 31, 2020

We love our house!! We bought a spec home but it feels like we designed it. It’s everything we want and more. Khov employees have been amazing through this whole process. We have no complaints.

star-rating Very good

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • James R.
  • Peoria, AZ
  • March 09, 2020

Shane, in sales, was excellent, He was friendly, knowledgeable, patient and available for any of our questions or concerns. Very positive experience. Steve started with the construction and then Ben took over to the finish. Ben was awesome to work with. He listened to our questions and concerns and we knew they would be taken care of. Being that we were out of state we had full confidence in Ben handling our concerns. We couldn’t have been happier working with Shane and Ben in building our new home. ... More

star-rating K. Hovnanian® Homes - Very good !

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Gerald H.
  • Casa Grande, AZ
  • March 03, 2020

Very good !!

star-rating Very Good experience

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 5

  • David I.
  • Scottsdale, AZ
  • October 22, 2019

The sales staff and construction staff are top notch. Friendly, responsive and have a true interest in wanting you to love your new home. Look, issues happen. It's how your builder responds and corrects problems that is key. They get resolved quickly and even post sale the warranty department has never said no to an issue. They want you happy. ... More

star-rating Check for everything

Quality star-rating 5

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 5

  • Jose M.
  • Peoria, AZ
  • February 04, 2020

Make sure they show you all options for upgrades. Don’t take no for an answer always push for what you want. If you see something that is not right speak up. Ask as many questions.

star-rating Happy

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Maricopa, AZ
  • June 08, 2020

Everyone has been great and very responsive. Home looks great, only complaint is there is grout that still needs to be cleaned around one of my bathrooms

star-rating Owner 1st

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 4

  • Kimberly S.
  • Casa Grande, AZ
  • August 05, 2020

The sales office was great. The building work met my expectations. The in house loan process was not the greatest and the representative (Nicole) made me feel that my time and business was not important. Most of the time she kept requesting things after hours and delayed response asking for additional items that I had to leave the house to retrieve during this COVID pandemic. Never apologized and simply not a way to do business and lack of empathy. ... More

star-rating Beautiful home

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 4

  • Daniel M.
  • Maricopa, AZ
  • January 30, 2020

Our home is beautiful but there has been a lack of quality re-work on concern areas.

star-rating House purchase experience

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Sandeep A.
  • Scottsdale, AZ
  • October 15, 2019

The loan processing was extraordinary.. But the final walkthrough of the house before closing was not upto the mark... all the issue pointed put during first walk through were not corrected and what was found was the blue tape was just removed and when finally asked they suggested we raise. Maintenance request to complete the issues.. which was not expected..construction supervisor need to take care of these issues for these issues for a better experience to new home owners ... More

star-rating I love my new house

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 3

  • Joshua Q.
  • Glendale, AZ
  • June 30, 2020

Our home is immaculate, The site realtor Shauna and site manager Mike were fantastic, we appreciate all their help and insight, My only issue came with getting a loan officer to start the process. We were shuffled between three different loan officers and had two different loan processors. We are thankful for our home and I did refer my friend to Khov their new home build. ... More

star-rating KHOV review

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 5

  • John F.
  • Scottsdale, AZ
  • August 06, 2020

Mark the contractor has been wonderful and responsive to any issues. Matt, the sales guy is very likable and easy to get along with.

star-rating Great home buying experience

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Randy F.
  • Buckeye, AZ
  • May 12, 2020

K Hov makes the home buying process very pleasant. They explained each step in the process and kept me informed on the build. I am very happy with my experience and purchase.

star-rating Ferriera review

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Diane F.
  • Casa Grande, AZ
  • February 22, 2020

Once we got into our home and had the inside painted the texturing on the walls is Very uneven. The dishwasher was leaking because it was installed wrong.

star-rating Great model home - first home owners

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Anonymous
  • Scottsdale, AZ
  • October 19, 2019

Great home, great service upto the point where we bought the home. However, given it was a model we didnt receive the attention we would have liked to some issues after we closed. All in all pretty happy.

star-rating Great value

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Mary S.
  • Casa Grande, AZ
  • October 17, 2019

The base price of the homes in Villago are extremely affordable, although options and upgrades are terribly inflated.

star-rating An Oasis in the Desert

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Anonymous
  • Scottsdale, AZ
  • August 02, 2020

Overall, we are happy with our new home. We did however we did have a couple of minor hiccups with the purchasing process and having the punch list knocked out. This is my fifth house that I have purchased. This process could be a little better. The great thing is that K. Hovananian has managed to construct Homes in ideal locations for work and to live. Our agent was extremely responsive and very helpful to our concerns. She continues to help even after the closing. ... More

star-rating Happy New Home Owner

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • Scott L.
  • Scottsdale, AZ
  • October 29, 2019

Nesha and Mathew were fantastic to work with, very attentive, responsive and understanding when issue arose. In fact all the people I had the opportunity to interact with have been extremely professional, friendly and attentive.

star-rating Room for improvement

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • Stephen S.
  • Phoenix, AZ
  • September 01, 2020

Most of the process was smooth, and they have been responsive regarding the issues found, to a point. I am disappointed in the 10 day warranty they have. There have been several issues found after being in the home for 10 days like poor workmanship on the tile, a chip in the quartz countertop, marks on the tub, etc. When you move into a new home, there are many things going on, and you tend to miss stuff until things settle down. But after 10 days they don't allow you to report certain issues. ... More

star-rating Rating

Quality star-rating 2

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 2

  • Lawrence P.
  • Casa Grande, AZ
  • March 10, 2020

I had call in to have painters come back a few times to keep touching up and to paint where blue tape was. It was so bad that after 2-3 times I still have blue tape. I asked Anthony for paint so I could do it myself. The house was not done with all the issues the day I got my keys. I still have an issue with the driveway that is not corrected yet. I closed almost 2 months ago. I have a light switch to the kitchen that is not working. Sabrina and Anthony were great but I can’t really say anything else was great. Lights on outside garage should be standard. ... More

star-rating Ascend at Villago

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • John L.
  • Casa Grande, AZ
  • January 21, 2020

Monarch floor plan