Dan Ryan Builders

star-rating (116 reviews in all areas)

What Homeowners Have to Say About Dan Ryan Builders

Dan Ryan Builders has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.1 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Dan Ryan Builders’s 116 homeowner reviews to learn why they are the right team to build your new home.

4.1 out of 5 stars
in all areas

star-rating

116 Reviews - 94 Communities

5 ★(58)

4 ★(30)

3 ★(12)

2 ★(9)

1 ★(7)

Quality 3.9

Trustworthiness 4.2

Value 4.2

Responsiveness 4.1

star-rating We are generally satisfied with our new home

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Garner, NC
  • July 31, 2019

Overall we are generally satisfied with our new home. Any issues that we had, Dan Ryan addressed them in a timely manner

star-rating Dan Ryan Builders - Slaws process was great.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 3

  • Anonymous
  • CLAYTON, NC
  • November 01, 2020

Slaws process was great. The project manager for building required a lot of follow up on our part. The construction seems of good quality, but the finish work leaves something to be desired.

star-rating Need to be more flexible

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Joshua M.
  • Wake Forest, NC
  • June 30, 2020

I really liked working with Dan Ryan. Shaun represented Dan Ryan very well and was responsive and detailed. While we love our house and would purchase a dan ryan built home again, I think that you need to be more flexible with change orders, and warranties items. Nail pops are standard in every newly built home, and all other builders I've reached out to cover them. I understand some took advantage of the warranty, but that blame should go on them and not new customers. There were multiple situations very early on in the building process (pre drywall) that we inquired about upgrading certain items and were more than happy to pay dan ryan more money and any change order fees and we were told no.it ... More

star-rating Dan Ryan Builders - There are some things around the house that I didnt notice until

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 4

  • Alexus H.
  • RALEIGH, NC
  • June 09, 2020

There are some things around the house that I didnt notice until I was fully moved in.

star-rating Walk through

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 5

  • Juankenia H.
  • FRANKLINTON, NC
  • August 22, 2019

When you do a walk through on a new home it is impossible to see everything that’s wrong during that time. Since moving in I have found cracks in the wall in the stairwell along with other findings. How can this be fixed?

Dan Ryan Builders responded:
Thank you for your review. We have a Customer Service department that can assist you. They can be reached by email at ncservice@drbgroup.com or by phone 1-800-514-7133. danryanbuilders ... More

star-rating Great sales staff and project managers

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • Alexander L.
  • GARNER, NC
  • September 10, 2020

Fallon was our sales lady and Chris was our project manager. They where both amazing and I’m so happy they did our house

star-rating Dan Ryan Builders - Very spaciously built.

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 2

  • Anonymous
  • Apex, NC
  • January 12, 2020

Very spaciously built.

star-rating Beautiful home's

Quality star-rating 5

Trustworthiness star-rating 3

Value star-rating 5

Responsiveness star-rating 1

  • Sheobo S.
  • ZEBULON, NC
  • July 31, 2019

Dan Ryan builders are great but when it comes to responsiveness to issues with the warranty department is poor/ un existence. I keep on getting run around when it come to my backyard drainage system.

star-rating Overall Good

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 1

  • Anonymous
  • RALEIGH, NC
  • November 05, 2020

Overall it’s house for the price, construction was good, I definitely recommend Dan Ryan builder. Cons: After closing( with in 10 days) I asked site Manager to fix minor issues(cracks on wall, small paint issues) he said he won’t fix after closing

star-rating Some of the work done on the first face of the house needed to be inspected better to ensure the work quality was done up to quality.

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 3

  • Jose C.
  • FRANKLINTON, NC
  • February 13, 2020

Most of this issues will be explained and report to the home warranty on or before the year ends.

star-rating Overall satisfied but....

Quality star-rating 2

Trustworthiness star-rating 3

Value star-rating 4

Responsiveness star-rating 3

  • Jodie G.
  • CLAYTON, NC
  • July 18, 2020

Overall I am very satisfied. I had to follow up a few times with the warranty plumber after I moved in but once I finally got then out to fix a leak they were great. Quality of the workmanship and materials is disappointing. If I can mention this: the garbage and littering on the construction sites currently on my street is extremely bad and makes me really upset. I know that trash and plastic will be buried and be detrimental to the already pressing problems our world is facing. I had hoped Dan Ryan was better than that. ... More

star-rating Just an ok experience

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 2

  • John Z.
  • CLAYTON, NC
  • October 13, 2020

Nothing stands out as special. Labor used is marginal. ie: plumbing, trim work, painting etc.

star-rating 417 RDT Overview

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 2

  • Debra S.
  • CLAYTON, NC
  • August 15, 2019

Quality of the interior paint is poor; if you rub up against the wall it leaves marks and cannot be removed with a damp cloth; the paint feels like a primer, not real paint. I still have blue paint stickers where issues need attention; I was not left with a sufficient amount of gray paint to touch up walls, and the five gallon bucket was empty in the attic. During the walk through; I asked for a landscaper to stake down the new tree in my front yard, because it was leaning to far to the left; it was never done. I had to have my own landscaper take care of it. Unfinished wall not painted near shower in master bathroom. ... More

Dan Ryan Builders responded:
Thank you for taking the time to let us know about your concerns. Our warranty department will be reaching out to you in the next two business days to review. danryanbuilders ... More

star-rating Just ok

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Belinda W.
  • Raleigh, NC
  • January 30, 2020

I wish the quality of the workmanship was better. The paint and drywall work is subpar, all my counter tops and sinks are scratched. For the money the quality should be better.

star-rating Love the neighborhood but...

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • Shelia A.
  • Wake Forest, NC
  • July 24, 2020

Several issues for a new home. The water heater didn't run hot, new tree collapsed because not stable and infested with ants,electric plug not able to handle dryer, coffered ceiling cracked immediately.

Dan Ryan Builders responded:
Thank you for taking the time to let us know about your concerns. Our Production Manager for your community will be reaching out to you in the next two business days to review. danryanbuilders ... More

star-rating Could be better

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 4

  • Harold M.
  • Youngsville, NC
  • April 29, 2020

Overall the whole DRB team was so helpful and provided superb customer service while going through the building process. I do have some concerns with the quality of workmanship if the final touches and whether the price we paid was a good value.

star-rating Walls

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 3

  • Ricky S.
  • Wake Forest, NC
  • November 20, 2019

Some of the walls were not painted adequately. Can see repaired patch areas through paint. There are lots of areas. Outside base of house is some type of foam. I have never seen this type of material before in construction. It is beginning to chip from where there has been what appears to be some sought of concrete layer used to give it some sought of smooth finish. It is also easily damaged when mowing and edging around the foundation. The house is nice, the really does not meet expectations of what I feel like it could be when considering the amount of money that is being paid. ... More

Dan Ryan Builders responded:
Thank you for taking the time to let us know about your experience with your new home. The Area Production Manager for your community will be contacting you to discuss your concerns. danryanbuilders ... More

star-rating Dan Ryan Builders - They were ok.

Quality star-rating 3

Trustworthiness star-rating 4

Value star-rating 3

Responsiveness star-rating 3

  • Anonymous
  • GARNER, NC
  • November 19, 2019

They were ok. They could have been better at solving some of our problems.

star-rating Love the location

Quality star-rating 2

Trustworthiness star-rating 4

Value star-rating 2

Responsiveness star-rating 4

  • Anonymous
  • FRANKLINTON, NC
  • March 31, 2020

Love the location. I just wish the materials didn't feel flimsy. Overall, the home is beautiful.

star-rating Good standard builder but not extra ordinary

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 3

  • Joe J.
  • Morrisville, NC
  • March 01, 2020

Pros- 1. Spacious. 2. Free fence for road facing rear ends . Cons- 1. Standard amenities like Entry bench, etc are absent when compared to builders like Lennar, Taylor Morrison, Meritage, etc. 2. Finishing touches can be improved. I had to clean the hardwood floor after move-in. 3. Master bedroom's toilet paper holder came off after one month. 4. The elevation of concrete ramp from community road, for my car entry to garage is not done properly. It scratched my car's transmission box and cost me $800 for replacement. 5.Paid $5000 extra when compared to my neighbor who has more square foot. I agreed on the listing price and asked for Refrigerator, washer, and dryer. The salesperson did not allow a free upgrade on the washer and dryer and asked me to pay $1000 for upgrade. I did not take the upgrade. 6. No club house still HOA is more. ... More

star-rating Details, Details, Details: An Average Quality Home

Quality star-rating 2

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 4

  • Ryan C.
  • FRANKLINTON, NC
  • February 28, 2020

We love with our new home from Dan Ryan Builders. We moved into the home a month early then originally expected. The sales representative and buying process went very smoothly. The design center and building manager were kind and helpful when working with us to build out the home plans. And the actual home building process went quickly. However, as our rating demonstrates, the building process, craftsmanship, and materials left a lot of room for improvement. We monitored the home building process very closely from the start. It was apparent then, at the very beginning of the build, that Dan Ryan and their subcontractors do not pay attention to the details of constructing the home. Here are a few instances: 1. The pouring of the concrete slab and in-ground laid plumbing presented a problem. As the house was built up from the slab, it was clear that the plumbing leading to the second floor was not going to contained within a wall. We notified the building manager and eventually it was rectified. Nonetheless, the pipe causes the drywall in the downstairs bathroom to curve out, leaving a visible bend in the wall. 2. On the second floor, we were told that the truss layout had been changed and that it would leave the attic access uncentered. There was nothing to be done, so now when we pull the ladder down, if it is not carefully pulled down, it would run into the edge of the loft wall rather than being centered and provided the appropriate clearance. 3. Since moving into the home, we have found doors that don't latch in the master bedroom. We had a rain storm with strong wind that exposed holes in our room above the master bathroom, leaving light water damage that's now been fixed, but had been missed. We were informed that the crew who put up the siding of the house secured their ladder/equipment with anchor bolts onto the roof after the roofers had already completed the roof, and then left the holes. Lastly, the second story floor boards are problematic. They are loose in our daughter's bedroom, so that you hear pops all up and down the back wall as you walked through the room. And in the master bedroom, you can feel slight height differences where the floorboards meet each other as they aren't completely flat when they should be seamless. You can actually see these manifest in the carpeting. All that said, Dan Ryan consistently works with us to resolve issues during our warranty period. Regardless, we haven't been left with a good impression. If we hadn't kept on top of the building process and called out mistakes of the subcontractors, there would have been more issues. We actually hired a private inspector ourselves to complete phase inspections for us. I would absolutely recommend you do this for any home builder, including Dan Ryan. Our inspector told us after the first phase inspection, the overall building materials and craftsmanship of our Dan Ryan home are better than a lot of homebuilders he's inspected, but they cannot seem to follow their own plans to get the details correct. In short, we would buy with Dan Ryan Builders again. We really love our home and neighborhood. However, hire your own inspector and, if possible, monitor the build out yourself. Always say something if you spot an issue, because they are reasonable and will work with you. ... More

star-rating Cooking Range has broken in the first 2 months

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 2

  • Kranthi B.
  • WENDELL, NC
  • August 04, 2020

Cooking Range broken in the first 2 months, not sure what to say.

star-rating Mixed Feelings

Quality star-rating 3

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 2

  • John R.
  • FRANKLINTON, NC
  • March 03, 2020

After being in the home for a couple months noticing more issues as time goes on.

star-rating New Home

Quality star-rating 2

Trustworthiness star-rating 3

Value star-rating 3

Responsiveness star-rating 3

  • Kenneth G.
  • CLAYTON, NC
  • January 07, 2020

The craftsmanship is not the best. To get work done takes a while to get done before your final inspection. Do your homework before you sign any paperwork! Read the contract very carefully.

star-rating Aesthetically Appealing

Quality star-rating 3

Trustworthiness star-rating 2

Value star-rating 3

Responsiveness star-rating 3

  • Anonymous
  • Youngsville, NC
  • July 31, 2019

The outward appearance of the home was quite luring, Plain and somewhat basic inside but we were able to put our touch on it and make it as beautiful as the models we toured. Although we are growing to love our home, there are other homes in Olde Liberty with a larger floor plan (more sqft) that sold at a cost much less. There were and still are quite a few things that can be fixed/corrected (i.e., slanted counter top, paint specs on all floors, and a ton of nail pops, etc.). Overall DRB has beautiful homes however there is opportunity in terms of quality of workmanship and the value of the home especially for buyers seeking their forever home. ... More

Dan Ryan Builders responded:
Thank you for your review. We appreciated your feedback as it help us improve. With regard to the things you mention that can be fixed, we will contact you to see if we can help resolve those items to your satisfaction. Quality construction is a cornerstone of our company & we want you to be fully satisfied with your forever home. danryanbuilders ... More

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